Now Hiring - Guernsey, Inc. - Sales Account Manager, Lancaster, PA in Lancaster, PA

Full description of the position

Guernsey, Inc is looking for an Account Manager to join our office, based in Mechanicsburg, PA, and serving the Lancaster, PA area. POSITION PURPOSE : Account Managers are responsible for opening new accounts, providing appropriate service levels to accounts assigned to them, generating profitable business from them while ensuring their satisfaction with Guernsey's programs and performance relative to their purchases of products and services. ESSENTIAL FUNCTIONS OF POSITION Meet, or exceed, sales and profit objectives for all products and services as established by sales management. * Open new accounts to increase business (sales and gross profit) each year. * Retain current accounts and work with them to generate additional profitable business. * Provide appropriate levels of service to your assigned accounts resulting in a high level of customer satisfaction. * Be available to the customers assigned to you through current technologies and respond to their inquiries and requirements in a timely fashion, to include the ability to make site visits per customer need or company directive. * Develop and maintain a thorough understanding of company products offerings, services, resources, systems and tools available to satisfy customer requirements. Continually incorporate these into each customer's program to best meet their specific needs. * Maintain an in depth understanding of each account's requirements and take appropriate action to ensure that they are met to the customer's satisfaction. * Perform all aspects of the job as assigned by management in a timely manner. * Maintain a good working knowledge of the online ordering system, and other technologies, that the company offers and provide end user assistance with these as necessary. KNOWLEDGE, SKILLS, AND ABILITIES : * Willingness to meet new people and establish rapport quickly * Excellent customer service skills (friendly, courteous and helpful) * Computer proficiency and aptitude to operate commonly used technology and software * Ability to work effectively in a team environment with colleagues * Ability to effectively plan and set priorities to reach goals * Strong analytical skills and attention to detail * Excellent communication and organization skills * Full understanding of company policies and procedures Guernsey, Inc.is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Job Type: Full-time Benefits: * 401(k) * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * Monday to Friday Work Location: On the road