Now Hiring - Gillespie Recruitment Ltd - Area Property Manager - Lansing in Lansing, MI

Full description of the position

Description: At Gillespie Group, we're making big moves - and none of it happens without expertly managed properties. We want you to join a growing entrepreneurial organization and put your passion for organization and property management to work! * CORE VALUES: * Positive Team Player * Creative Solution Oriented * Industrious * Knowledgeable * Trustworthy KEY RESPONSIBILITIES: Leadership & Team Development * Provide strong leadership and management for on-site teams, promoting a culture of accountability and performance. * Interview, hire, train, and develop team members to support business and cultural objectives. * Lead by example to inspire excellence, uphold company values, and drive staff engagement. Operational & Financial Performance * Maximize NOI through revenue growth and cost reduction strategies. * Develop and implement effective pricing strategies and leasing objectives. * Oversee the preparation of annual budgets, monthly financial reporting, and budget variance analysis. * Identify opportunities for long-term and short-term operational cost savings. Property Management & Compliance * Ensure all properties meet Best in Class (BIC) standards, including curb appeal, cleanliness, and adherence to operating and capital budgets. * Conduct weekly property visits and quarterly site/file audits. Work with the maintenance team for inspection compliance (HUD, Township/City, Internal) * Maintain compliance with Fair Housing laws, local laws and company policies. Follow safety protocol and processes and oversee team safety compliance. * Keep teams informed of policy and legal updates and ensure smooth implementation of changes. Customer Service & Community Relations * Maintain a customer-first approach in all operations and communications. * Resolve customer concerns promptly and effectively. * Lead HOA involvement and attend board meetings for designated communities. Team Coordination & Administrative Duties * Collaborate closely with Maintenance Supervisors and Facilities team on repair projects and capital improvements. * Prepare office schedules and delegate daily/weekly tasks to team members. * Oversee RealPage usage, including daily rent increase reviews and Learning Management System training engagement. Requirements: QUALIFICATIONS: * 4+ years of property management experience; bachelor's degree preferred * Proficient in Microsoft Office; RealPage or similar software experience a plus * Strong organizational, communication, and conflict resolution skills * Professional demeanor with a high-energy, positive attitude * emonstrated leadership in team development and staff motivation * Proven expertise in sales and marketing with a results-driven approach * Ability to manage deadlines and adapt in a fast-paced environment Minimum Physical Expectations: * Physical activity that often requires keyboarding, sitting, phone work, and/or filing * Physical activity that often requires extensive time working on a computer * Physical activity that often requires lifting under 25 lbs. * Physical activity that sometimes requires travel by car * Physical activity that sometimes requires bending, stooping, reaching, climbing, kneeling, and/or twisting * Specific vision abilities required include close vision, depth perception, and the ability to adjust and focus. * Must hear and speak well enough to conduct business over the telephone or face-to-face (in English) for long periods of time. Minimum Environmental Expectations: * This position will require working indoors * This is an in-person role and will report to the office for work * This position requires the ability to handle challenging conversations and effectively de-escalate situations with customers.