Now Hiring - Lexus of Watertown - Lexus Technology Specialist in Watertown, MA

Full description of the position

At Lexus of Watertown, we understand the importance of customer satisfaction and extend that same value to our employees. Our state-of-the-art facility provides an excellent working environment for our team and customers. Lexus of Watertown is looking to expand our sales force. We are searching for a passionate, motivated, and collaborative Technology Specialist to join our team. The right individual will be a self-starter, with a track record of success in delivering customer satisfaction while maintaining attention to detail. Our employees are our strongest asset and have contributed to the continued success of our organization, and we're looking for the right candidate to join our successful team. WHAT WE OFFER: * BCBS Medical and Dental * Fidelity 401K with company matching * Disability insurance * Life insurance * Vision Insurance * Accident Insurance * Paid vacation * Paid sick time * Paid holidays RESPONSIBILITIES: * Product presentation and explanation, done by working with the Sales Consultants and Sales Managers to keep clients in the showroom engaged and enthused. * First configuration of the vehicle with the mobile customizer/iPad making a smoother transition from the Technology Specialist to Sales Consultants. * Work with clients in the service drive, i.e. product questions, demonstration of features, and post op of delivery. * Establish ongoing consultative relationship with customer by being available during business hours to answer questions. * Upgrade knowledge of Lexus products and services by training on-the-job and participating in educational and development programs on and off site. * Contribute to team effort and Lexus of Watertown customer-centered service philosophy. * Greeting and serving customers promptly and courteously. * Professionally, courteously and respectfully interact with clients to provide a consistent premium customer experience building dealer sales loyalty. REQUIREMENTS: * Experience in luxury vehicle sales a plus. * Hospitality, technical customer support and/or consumer electronic experience is a plus * Excellent verbal and written communication skills, specifically when communicating via email. * Comfort in interacting with clients via phone and in-person * Absolute passion about all things Lexus, promote high quality brand image * Knowledge of eLead or other CRM software a plus * Previous experience with Lexus a plus * Ability to handle a variety of tasks simultaneously * When applicable, Lexus required training must be successfully completed as condition of employment * Willing to submit to a drug screening and background/MVR screening. Explore an exciting career with Lexus of Watertown, apply today! Job Type: Full-time Pay: $40,000.00 - $50,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Health insurance * Life insurance * Paid time off * Professional development assistance * Referral program * Vision insurance Schedule: * Monday to Friday * Weekends as needed Work Location: In person