Now Hiring - Shift Physical Therapy and Performance - Front Desk Sales Representative in Knoxville, TN

Full description of the position

If you want to be a part of a growing business, learn new skills, and constantly push each other to be better with professionals who love integrative, high-quality care - this is the perfect opportunity for you. You are the right fit if: - You have excellent phone and customer service skills * You have a strong sales background * You are great at multi-tasking * You have strong computer skills: G Suite, EMR Software, CRM software, Canva, CapCut * You have strong organizational skills. * You are a solution haver, not a problem finder. I Responsibilities | Enable providers to focus on providing individualized patient care by assisting in: * Converting new leads into new evaluations for the PTs * High volume outbound calls and inbound calls for leads * Scheduling appointments * Scheduling follow ups * Collecting new client intake information * Building positive relationships with patients, community, and practitioners and manage conflict with care and empathy. * Lead clients through sales process to meet new client conversions goals * Promote conversion by providing excellent onboarding and customer experience. * Answer phone calls, text messages, emails, and instant messages in a timely and professional manner * In partnership with clinicians, ensure Shift Performance PT hits quality of care, compliance, and financial goals. * Willingness to learn new technologies & frameworks. * Collect payments * Manage patient feedback escalation process, ensure that conflicts are resolved, and the patient feels heard. * Analyze new client metrics to optimize client communication and onboarding process with clinical director. * Manage social media. * Create and deliver marketing materials for local workshops and injury screens. * Additional training in any of the following are a plus: PTEverywhere, Notion, Slack, G Suite, GHL (we provide training in all of our systems) This position is Full Time and onsite Please send inquiries to [please apply online] Job Type: Full-time Pay: From $20.00 per hour Expected hours: 32 - 40 per week Benefits: * Paid time off Shift: * 8 hour shift Ability to Commute: * Knoxville, TN 37919 (Required) Ability to Relocate: * Knoxville, TN 37919: Relocate before starting work (Required) Work Location: In person