Now Hiring - Orgill, Inc. - Germantown Hardware - Sales Associate - Assembler in Germantown, TN

Full description of the position

Sales Associate - Assembly Support We're seeking a dependable Sales Associate to assist customers and support product assembly. This role involves helping shoppers find what they need, maintaining a clean and organized sales floor, and assembling items such as grills, furniture, and other merchandise. The ideal candidate is customer- focused, hands-on, and comfortable using basic tools. Key Responsibilities: * Provide friendly, helpful service to customers * Assemble products safely and accurately * Maintain clean and organized sales and display areas * Restock shelves and assist with merchandising Qualifications: * Good communication and customer service skills * Basic mechanical skills and experience using hand tools * Ability to lift up to 50 lbs. and stand for extended periods * Team player with a strong work ethic Essential Duties & Key Responsibilities * Greet and assist customers with purchases and product questions * Maintain clean, organized displays and sales floor * Water and care for plants to ensure healthy presentation * Restock merchandise and assist with light inventory tasks Qualifications: * Strong customer service and communication skills * Interest in plants and basic plant care knowledge * Work on your feet * Reliable and team-oriented attitude * Smile and greet all customers who enter the department or come within a normal speaking radius of the sales associate. The greeting should include an open-ended question such as "How may I assist you today?" or "What can I help you find today?" * Practice excellent customer service and listen intently to customer needs. * Direct customers to the appropriate products for the particular customer need. * Build customer confidence by supplying product knowledge and technical assistance as it relates to the selection, use, and installation of products sold by CNRG. * Perform sales counter functions such as order entry, special orders, and price lookup. * Accept and respond to telephone inquiries from customers in a polite manner that provides the information sought by the customer. * Merchandise product on shelves or other fixtures according to corporate or other plan-o-grams. * Make new product recommendations to store management based on customer feedback. * Write sales orders and special orders using CNRG point-of-sale systems in an appropriate manner and so orders are processed completely and correctly by suppliers the first time. * Assist in cycle counting of inventory according to a schedule established by management. * Stock shelves with incoming product as necessary. * Sign and merchandise product in the store as necessary. * Face and front product at the beginning and end of each shift, and as time permits. * Notify regular customer about new products and upcoming store promotions. * Maintain clean and organized sales counter and selling area so that customers do not perceive CNRG in a negative manner based on store conditions. * Assist with customer loading of items purchased in the store as necessary. * Use CNRG Resource Center to submit instances of items with incorrect retail prices, items that will not scan properly, or items with incorrect descriptions. * High school diploma or equivalent is preferred. Safety & Loss Prevention: * Possess working knowledge of company and store security measures. * Understand common techniques employed by shoplifters or others seeking to defraud the company and remain vigilant about observing suspect activity and reporting it to management. * Follow company safety guidelines and basic safety practices at all times. Participate in regular store safety meetings. Perform other duties similar to those above as assigned by the store manager's supervisor or other qualified corporate or platform representative. This job is an hourly position (non-exempt from overtime). Though successful sales associates may be considered for other opportunities within the company, the position carries no guarantee of career progression. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Central Network Retail Group, LLC complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.