Now Hiring - PCH Benefits & Insurance Solutions - Account Manager in Moorpark, CA

Full description of the position

Account Manager Small Group Employee Benefits - Bilingual (Spanish Required) Are you a seasoned professional with a client service mindset, exceptional attention to detail, and a passion for delivering top-notch client experiences? Are you proficient in Ease, Employee Navigator, Excel, Word, and PDF editing, with a knack for juggling responsibilities while maintaining impeccable communication skills? If so, we invite you to explore a career opportunity with us. At PCH Benefits, we pride ourselves on creating a workplace where careers flourish, and where dedication and professionalism are rewarded. This isn't just a job; it's a place where you can grow, thrive, and contribute to a team that values longevity, expertise, and a client-first approach. What You'll Do: As a Client Service Manager, you'll play a critical role in ensuring our clients receive exceptional service. You'll be responsible for: * Acting as a trusted point of contact for clients, delivering personalized and professional support. * Managing email and phone communications with precision and professionalism. * Navigating carrier websites, updating client documents, and ensuring timely completion of all tasks. * Delegating to your Service Assistants and Analyst in daily tasks such as market benchmarking, creating polished presentations, and ensuring seamless coordination. * Informally translating from English to Spanish when needed. * Handling multiple priorities with grace, efficiency, and an unwavering commitment to accuracy. * Interact with clients daily, solving problems, renewing policies, and making clients smile. What You Bring: * Proficiency in Ease, Employee Navigator, Excel, Word, PDF Editor, Prezi (novice acceptable), and Canva (novice acceptable). * Outstanding written and verbal communication skills in English. * A meticulous eye for detail and zero tolerance for grammatical errors. * Familiarity with Google email and Google Calendar. * A client-focused approach with previous experience in Employee Benefits Account Management. * Spanish language skills (verbal and written required). * A Health and Life Insurance license (required). What We Offer: * A supportive environment where your contributions are valued. * Competitive compensation: $60k - $80k, with benefits including: * 401(k) with matching. * Medical, Dental, Vision, Life, and Disability Insurance. * Paid time off. * The opportunity to grow within a company that values long-term careers. About You: You're not just looking for a job, you're looking for a place where your expertise and dedication can make a difference. You understand the seriousness and responsibility of this role and take pride in delivering excellent service every time. You believe in building lasting relationships and enjoy being part of a team that's passionate about making a meaningful impact. Join Our Team: If you're ready to embark on a fulfilling career and be part of a team that values integrity, precision, and the client experience, we would love to hear from you. Apply today to start your journey with PCH Benefits. Equal Opportunity Employer: PCH Benefits is an Equal Opportunity Employer and does not discriminate based on race, ethnicity, national origin, gender, disability, or other protected characteristics. We are committed to creating a diverse and inclusive workplace. Job Type: Full-time Pay: $60,000.00 - $80,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * Monday to Friday Ability to Commute: * Moorpark, CA 93021 (Preferred) Ability to Relocate: * Moorpark, CA 93021: Relocate before starting work (Preferred) Work Location: Hybrid remote in Moorpark, CA 93021