Now Hiring - MyPlace Self-Storage - Property Manager in Toledo, OH

Full description of the position

Join Our Team and Secure Success: Where Every Locker Holds Opportunity! About Us: At MyPlace Self Storage, we're more than just a business--we're a tightly knit community. Our focus on innovation, exceptional service, and fostering our team members sets us apart as industry pioneers. As we prepare to broaden our range of high-quality properties in the upcoming year, we're on the lookout for dedicated individuals eager to evolve with us. Job Summary: The Self Storage Property Manager is responsible for overseeing the day-to-day operations and management of a self-storage facility. This includes customer service, leasing units, maintaining the property, managing finances, and ensuring a safe and secure environment for tenants and their belongings. Duties and Responsibilities: * Provide excellent customer service to tenants, addressing inquiries, concerns, and requests promptly and professionally. * Assist customers with rental inquiries, unit selection, and leasing agreements. * Handle customer complaints or issues in a timely and efficient manner. * Advertise available units through various channels, such as online listings, signage, and local advertising. * Conduct property tours for potential tenants and assist with the leasing process. * Implement marketing strategies to attract new tenants and retain existing ones. * Maintain accurate records of unit availability, rentals, and tenant information. * Perform regular inspections of the property to ensure cleanliness, safety, and proper maintenance. * Collect rent payments, late fees, and other charges from tenants in a timely manner. * Manage properties budget, forecasting revenue and expenses to ensure profitability. * Monitor delinquent accounts and take appropriate actions for collections. * Implement security measures to safeguard the property and tenants' belongings, such as surveillance systems, lighting, and access controls. * Enforce property rules and regulations to maintain a safe and secure environment. * Respond to emergencies or incidents, such as break-ins, accidents, or medical emergencies, following established procedures. * Maintain organized files and records, including lease agreements, tenant information, and financial documents. * Prepare reports for management, summarizing property performance, occupancy rates, and financial metrics. * Coordinate with Regional Manager as needed for support, guidance, and reporting. Requirements: * High school diploma or equivalent; associate or bachelor's degree preferred. * 3-5 years of experience in property management, customer service, retail or a related field preferred. * Strong communication and interpersonal skills. * Proficiency in basic computer applications (e.g., MS Office, property management software). * Ability to multitask, prioritize, and work independently with minimal supervision. * Willingness to work flexible hours, including evenings, weekends, and holidays as * needed. * Valid driver's license and reliable transportation. * Attention to detail and problem-solving skills. This job description outlines the primary duties and responsibilities of a Property Manager. Specific requirements and responsibilities may vary depending on the size and location of the facility, as well as the policies and procedures of the managing company. Job Type: Full-time Benefits: * 401(k) * Dental insurance * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance Schedule: * Day shift * Every weekend * Monday to Friday Work Location: In person