Now Hiring - Maynor Service Company - Customer Service Representative - Outbound Satisfaction Calls in Apex, NC

Full description of the position

MAYNOR SERVICE COMPANY Customer Service Representative - Outbound Satisfaction Calls Are you a "people" person who loves creating positive experiences over the phone? We're looking for a Customer Service Representative to join our team and play a key role in ensuring our customers are satisfied with the services we provide. Position Type: Full-Time Location: Apex, NC Compensation: Competitive hourly rate $19+/hour + great benefits Schedule: Monday-Friday, 8-5 with 60 minutes for lunch What You 'll Do: * Make outbound calls to recent customers to check in on their experience * Ask a series of brief questions to gauge satisfaction and gather feedback * Document responses and flag any issues that need follow-up * Represent our brand with professionalism, positivity, and care What We 're Looking For: * Excellent verbal communication and active listening skills * Comfortable speaking on the phone for extended periods * Friendly, empathetic, and customer-focused attitude * Previous customer service or call center experience a plus, but not required * Ability to work independently and meet call goals Why Join Us? * Supportive team culture * Paid training and development opportunities * Full time benefits, paid vacation, health insurance, 401K, 8 paid holidays * Room to grow within a stable and respected, customer focused company * Make a real impact by helping improve our customer experience Ready to be the voice of a brand that cares? Apply today and help us keep our customers smiling. To Apply: Send your resume to "Angel Kaffenberger" [please apply online] Job Type: Full-time Pay: $18.00 - $19.00 per hour Expected hours: 40 per week Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Shift: * Day shift Work Location: In person