Now Hiring - ALAMO INSURANCE - Product Specialist in Chicago, IL

Full description of the position

Job Summary We are seeking a dedicated and knowledgeable Product Specialist to join our team. The ideal candidate will possess a strong understanding of our product offerings and demonstrate exceptional customer service skills. As a Product Specialist, you will play a crucial role in assisting customers with their inquiries, providing product information, and ensuring a seamless purchasing experience. Your ability to communicate effectively and support the sales pipeline will be key to driving customer satisfaction and loyalty. Responsibilities * Engage with customers to understand their needs and provide tailored product recommendations. * Assist in managing the sales pipeline by tracking customer interactions and follow-ups. * Provide exceptional customer service through various channels, including phone, email, and in-person. * Support the sales team with inventory control and product knowledge to enhance upselling opportunities. * Maintain organized records of customer interactions and product inquiries. * Collaborate with team members to ensure a cohesive approach to customer engagement. Skills * Multilingual abilities are a plus for effective communication with diverse clientele. * Strong organizational skills to manage multiple tasks efficiently. * Proficiency in sales pipeline management to track leads and conversions. * Basic math skills for handling transactions and inventory calculations. * Excellent phone etiquette for professional communication with customers. * Experience in sales support roles, particularly within automotive sales, is advantageous. * Proven customer service skills with a focus on building relationships and trust. * Ability to identify upselling opportunities while maintaining customer satisfaction. * Knowledge of inventory control processes to assist in stock management. Join us as a Product Specialist where your expertise will contribute significantly to our team's success while providing customers with an outstanding experience! Job Types: Full-time, Part-time Pay: $40,000.00 - $100,000.00 per year Expected hours: No more than 20 per week Benefits: * Employee discount Schedule: * Monday to Friday * Weekends as needed Supplemental Pay: * Commission pay Work Location: Remote