Now Hiring - The Herb Chambers Companies - Automotive Client Care Specialist in Brookline, MA

Full description of the position

Herb Chambers Audi Brookline is seeking a full-time, self-motivated representative to join our dealership's Internet Sales Department. This position will be responsible for handling internet leads, inbound phone calls and customer retention. Job Responsibilities: * Receive inbound calls and internet leads and follow up with clients in a prompt, courteous manner, letting each customer know that they are our number one priority * Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership * Obtain customer information and keep accurate database * Maintain a dealership standard for response time * Set up sales appointments with customers with the focus that all customers are prospective long-term customers * Handle minor customer complaints and misunderstandings * Must be available to work weekends and holidays Benefits Include: * Health, Dental, Vision and Life Insurance * 401k with company match * Flexible schedule * Paid time-off * Top-tier pay plan * Employee/Family Discount Plan on Products & Services * Solid job security with a stable organization (in business for over 30 years) * Great opportunities for advancement within our stellar organization - consecutively voted as one of The Boston Globe's Top Places to Work * Must have flexible schedule and able to work weekends * Must be self-motivated and performance driven * Must be able to attend training * Strong written and verbal communication skills * Highly organized with the ability to learn quickly * Strong computer and typing skills * Professional and personable demeanor