Now Hiring - Technology Resource Group, LLC. - Professional Services Key Account Manager [48125] in Southfield, MI

Full description of the position

RESPONSIBILITIES * Customer contact and sales for OEM and Tier 1 customers - Automotive interior trim * Primary focus on long-term sustainability and profitable growth of all strategic business * Relationship management * Integrated development of global strategy for products, projects and innovation * Regional acquisition management * Regional commercial plan management (e.g. RFQ, Business Plan, GAP closure, raw material compensation, PCR) * Improve operating results through negotiation strategies, change management, cash management through accounts receivable collections and tooling reimbursement management * Coordination of interface and communication between customer and company * Liaise with engineering, operations, divisional headquarters and strategic business field leads to meet quality, delivery, price and service targets * Define market trends and customer requirement for product planning * Define customer related product roadmap * Define key Business Plan/Strategic Plan targets * Achieve Business Plan targets for growth, revenue and profitability * Support Business Development Managers on troubleshooting top customer concerns * Coordinate Account Management for market trends and competitive intelligence data * Provide input for OEM Account Manager performance evaluations to achieve goals REQUIREMENTS * Bachelors Degree preferred - Engineering related preferred * 5-10 years business experience in a OEM / Automotive customer facing role or client service type background (experience working with OEM Purchasing / Buyers) * Must have experience with automotive interior trim (plastic, injection molded related components) * Understanding of IATF 16949 and ISO processes WORK ENVIRONMENT * Fully remote position * Travel 25% in US, Mexico area customers * Annual trip to Asia parent company IND1