Now Hiring - ResiHome LLC - Portfolio Manager in Miami, FL

Full description of the position

We're committed to enriching the lives of those around us - one home at a time. Ready to make a difference? We're looking for innovators, changemakers and energetic professionals who want to join in on our amazing mission and company culture. We're a leader in the Single Family Rental industry and have been named one of Atlanta's Top Workplaces, ranked #3 on Qualified Remodeler's Top 500, and ranked #1 for ACG's fastest-growing company in Georgia. RESICAP's Property Management division, ResiHome, is committed to providing our residents with quality homes and best-in-class service, while also seeking to maximize our clients' investments. Ready to make an impact in a fast- growing, innovative company? Apply today! BENEFITS: Paid Holidays, Paid Time Off, 401k Matching, Medical, Vision and Dental Insurance, Wellness Initiatives, Short-Term Disability, Employee Assistance Program, and More * Position Purpose:* Overseeing property and team management functions in a designated market. This is a field-based role. You will be managing a market of homes, empowering your team to put the Resident experience first while managing all property management functions in your market. * Job Responsibilities:* Team Management * Daily oversight of all team members (1-5 direct/indirect people) * Manage daily operations to ensure all goals are met for the company, resident and investors * Serve as the subject matter expert for an assigned market and be a resource for all team members * Partner with training team to ensure that all laws, processes and procedures are followed Business Management * Handle escalated resident issues/concerns, including maintenance issues, to ensure resident satisfaction * Maintain accurate account receivable activities, including (but not limited to) posting charges and payments, maintaining resident ledgers and collection efforts * Maximize revenue, minimize expenses, maximize resident experience and achieve financial goal for homes in the assigned market * Achieve the highest level of annual renewals and rent escalation as possible * Maintain ongoing, in-depth knowledge of assigned market, market rents, and demographics to strategically evaluate and make recommendations for future leasing activity in partnership with the Director of Leasing * Ensure team follows all terms of Fair Housing, the Fair Credit Reporting Act, the American with Disabilities Act, and any other pertinent laws * Conduct mystery shopper activities on product and processes to ensure prospective applicants can easily find, apply, become approved and complete a move in with maximum satisfaction * Assist with in-field duties as necessary; this may include (but not be limited to) home showing and move-in/out activities as well as HOA and municipality networking * Hosting resident events and engaging with residents Job Requirements* _(Including Education)_*: * Minimum of 3 years of experience as a Property Manager with at least 2 years of remote field and people management experience. * Active real estate license in the state of placement is required. * Bachelor's degree in Business Management or similar field required. * Must have a proven track record of success for maximizing occupancy and reducing delinquency. * Must have a demonstrated mastery of sales, marketing, financial and management skills. * Proficient with technology utilizing Microsoft office suite including Microsoft Excel, Word, and the Google Suite * Must have the ability to hire, train and motivate a highly effective team. * Must be a team player, reliable and organized. * Must be professional energetic and positive. * Must have excellent verbal and written communication skills. * Must have excellent leadership and motivational skills. * Thorough understanding of Landlord/Tenant laws in multiple states * Aptitude for managing multiple daily tasks and longer-term strategic projects; capable of prioritizing and meeting timelines set by management IND1