Now Hiring - ABC Property Services. LLC - Professional Services Assistant Property Manager in San Antonio, TX

Full description of the position

Job Overview The Assistant Property Manager plays a crucial role in supporting the overall management of residential properties. This position requires a proactive individual with strong organizational skills and a customer-focused mindset. The Assistant Property Manager will assist in the day-to-day operations, ensuring compliance with Fair Housing regulations and maintaining high standards of property management. At times, responsible for full property management and guidance in the absence of the Property Manager. Duties * Professionally managing and assisting the Property Manager to lead the team with daily operations of the community, maintaining an engaging and motivating presence. * Greeting residents, applicants and all others in a courteous and respectful manner. * Managing accounts, rent collections, and tenant notices; effectively utilizes software to ensure accuracy and timeliness of process. * Lead in initiating lease renewals and resident retention programs, reporting upcoming vacancies as required in preparation of leasing campaigns. * Manage resident relations issues, which includes taking resident phone calls, requests and concerns to identify solutions and respond in a professional, positive manner. * Analyze weekly leasing reports and forecast occupancy trends, recommending any changes to the Property Manager. * Assist with developing and tracking marketing strategies, including advertising, promotions and publications. * Manage rent collections, late notices and posting rent, timely reporting statuses to Property Manager for next steps. * Review and inspect vacancies, make-ready apartments and models; professionally community with maintenance to support timely turnaround. * Inspect the property for community policy violations, needed repairs and overall landscaping, often on a daily basis; effectively communicating needs to those responsible (while keeping Property Manager updated). * In support of occupancy goals and initiatives, active process applications, conducting background and credit checks as required. * Assist in investigating resident complaints and resolving conflicts. * Enforces occupancy policies and procedures, actively engaging with team and residents to identify a solution as aligned with operations. * Secures property and implements safety precautions. Responds to emergencies. * Responsible for administrative tasks such as conducting file audits to ensure compliances and filing taxes. * Maintaining organized and updated resident files and records. * Reporting any problems or issues of an escalated nature to the Property Manager. * Completes training guide as required for position and participates in continuous education/ training opportunities. * Assure safety standards are used which comply with all Company guidelines. * Complete time worked. * Ensure compliance of all work-related activities in a fair, ethical and consistent manner. * Follow established Company policies and procedures. * Arrive at work as scheduled and prepared. * Other task and duties as assigned. Skills * Bring your high energy and positive attitude to contribute to an awesome atmosphere! * Apply your financial skills/background to lead and support the rent payment management process. * Present a positive and professional image, supporting a strong customer service orientation. * Great customer service with excellent communication skills from relatable experience whether property leasing or hospitality (hotels, restaurants), retail service, etc. * 2+ years of residential leasing and/or property management experience preferred. * High School diploma or equivalent required; bachelor's degree in business or related field preferred. * Strong administrative and organizational skills with excellence in time management. * Superb coordinating and prioritizing skills to assist the Property Manager with vendors and contractors for property projects. * Ability to effectively, professionally help and support property leasing procedures. * Solid Computer skills, including working knowledge of MS Office Suite (Outlook, Teams, Word, Excel) required; also, Property Management Software database experience preferred. (YARDI) * Bilingual preferred but not required. * Must have a valid driver's license, current automobile insurance and reliable transportation. * Must be able to pass background checks and drug screening. ABOUT PELICAN REALTY MANAGEMENT Pelican has been in the business of property management for over 20 years specializing in multi-family residential properties managing properties in California, Arizona, and Texas. Headquartered in Newport Beach, California, Pelican manages and operates more than $750 million dollars of real estate assets with 20 properties comprising of 3229 units. We provide all employees a strong company culture, invest heavily in employee development, offering training programs and clear career progression paths. Pelican focuses on hiring from a wide talent pool and creating an environment where all employees feel valued and supported. Job Type: Full-time Pay: $25.00 - $27.00 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * Monday to Friday * Rotating weekends * Weekends as needed Work Location: In person