Now Hiring - Alumni Hall Stores, LLC. - Professional Services Key Holder/Sales Associate in Knoxville, TN

Full description of the position

Responsibilities: * Ability to open and close the store and handle deposits * Ability to lead, delegate, and follow-up on store associates * Partner with the Store Manager and Assistant Store Manager in the overall day-to-day operations of the store, product placement, and achieving sales goals as well as UPT, ADS, and Email Capture goals * Assist in the training of the staff on company policies and procedures * Count, receive, and tag store merchandise properly by utilizing vendor packing slips * Ensure that all new merchandise is received and placed on the sales floor in a timely manner * Assist in daily merchandise replenishments * Maintain high standards of a clean and neat sales floor, cash wrap, fitting rooms, and organized stockroom * Maintain a superior customer experience and provide excellent customer service to every customer * Communicate with the Store Manager & Assistant Manager on any customer requests/concerns * Partner with the Store Manager and Assistant Store Manager to ensure protection of all company assets * Ensure that all E-commerce orders are filled and processed in a timely manner per company standards (as needed) * Develop a working knowledge of collegiate sports and local university activities * Assist the management staff on creating social media content Qualifications: * Must be 18 years or older * Previous retail experience is preferred * Must be able to work a schedule based upon the business needs - including holidays, nights, and weekends * Strong verbal and communication skills Disclaimer: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. Job Type: Part-time Benefits: * Employee discount * Flexible schedule Shift: * 8 hour shift * Day shift * Evening shift Application Question(s): * During our busy seasons, Game Days and weekend work is mandatory at Alumni Hall due to the nature of our business. Is that something you feel will work with your availability? Education: * High school or equivalent (Preferred) Experience: * Customer service: 1 year (Preferred) * Cash handling: 1 year (Preferred) * Leadership: 1 year (Preferred) * Retail sales: 1 year (Preferred) Work Location: In person