Now Hiring - Yanmar Holdings Co Ltd - Professional Services Sr. Retail Sales Advisor in The Woodlands, TX

Full description of the position

Senior Sales Advisor L*ocation:* Creekside Park Village Green, 26400 Kuykendahl Rd, The Woodlands, TX 77375 Salary: $55,000 - $60,000 annually + commission Schedule: Full-time, including weekends and holidays as needed Join Our Team and Elevate the Showroom Experience! Are you passionate about delivering exceptional customer experiences while driving sales growth? Do you enjoy mentoring others and ensuring that every customer leaves satisfied? If so, Yanmar America is seeking a Senior Sales Advisor to play a key role in enhancing showroom operations and guiding customers through their purchasing journey. As a Senior Sales Advisor , you will provide expert product guidance , foster customer relationships, and support the development of junior associates. You'll play a pivotal role in driving sales success while maintaining Yanmar's premium brand standards in a dynamic showroom environment. What You 'll Do: Sales Leadership & Strategy * Support the execution of retail sales strategies to meet and exceed showroom targets. * Mentor and coach junior sales associates to improve their performance and product knowledge. * Demonstrate advanced product knowledge to deliver a seamless, consultative sales experience. * Analyze sales trends, customer feedback, and market data to optimize product displays, promotions, and engagement. * Assist customers with financing options by providing clear and accurate information. * Implement best practices to ensure a consistent, high-quality customer experience at every touchpoint. Marketing & Brand Awareness * Partner with the marketing team to execute in-store promotions, digital campaigns, and event marketing to increase showroom traffic. * Support local marketing efforts, including community partnerships, sponsorships, and outreach initiatives. * Leverage customer insights to refine marketing strategies and improve conversion rates. * Coordinate with external vendors to implement marketing plans while maintaining brand consistency. Showroom Operations * Ensure daily showroom operations run smoothly, maintaining a clean and organized space aligned with Yanmar's high standards. * Perform quality checks on display products to ensure functionality and visual appeal. * Coordinate with cross-functional teams to prepare the showroom for promotions, events, and product launches. * Identify operational improvements and recommend solutions to enhance the overall customer experience. Customer Experience & Relationship Management * Build and maintain strong relationships with customers by offering personalized solutions and expert recommendations. * Ensure a high-quality, tailored customer experience that meets individual needs and expectations. * Handle escalated customer concerns with professionalism and a solutions-oriented approach. * Proactively follow up with customers post-purchase to encourage repeat business, referrals, and gather feedback. Training & Development * Assist with onboarding and training of new associates, focusing on product knowledge, sales techniques, and customer service best practices. * Stay current with industry trends, product updates, and competitor insights to educate and mentor team members. * Foster a culture of continuous learning and improvement to enhance team effectiveness. Reporting & Analytics * Monitor and track individual and team sales performance using CRM tools. * Prepare regular reports on key sales metrics, customer feedback, and showroom performance. * Identify areas for improvement and collaborate with management to implement data-driven strategies. What You 'll Bring: Knowledge, Skills, and Abilities * Proficiency in consultative selling, upselling, and cross-selling techniques. * Familiarity with marketing campaigns (digital and traditional), branding, and promotional strategies. * Strong knowledge of customer segmentation, audience targeting, and competitive analysis. * Understanding of event marketing and community engagement strategies. * Expertise in showroom operations, including visual merchandising and customer interaction management. * Familiarity with point-of-sale (POS) systems and CRM software for tracking customer interactions and sales performance. * Ability to map customer journeys and create a customer-focused environment that aligns with Yanmar's brand values. What You 'll Need: Job Qualifications * Bachelor's degree in business, marketing, or related field (preferred). * 5+ years of experience in a retail or showroom sales environment , preferably in a premium retail setting. * Proven success in developing and executing sales strategies that drive revenue growth. * Strong leadership skills with the ability to motivate and inspire a team. * Excellent communication, presentation, and relationship-building skills. * Experience with CRM software, analytics tools, and digital marketing strategies. * A passion for retail innovation and customer-centric experiences. Why Join Yanmar? * Competitive salary with performance incentives. * Opportunity to work with a global brand known for quality, innovation, and premium customer experiences. * Career growth potential with ongoing training and development opportunities. Ready to Apply? If you're a results-driven sales professional with a passion for exceeding customer expectations and mentoring others, we want to hear from you! This job description reflects management 's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. This job description also does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of job change.