Now Hiring - The Coral Company - Assistant Property Manager - partial remote in Independence, OH

Full description of the position

* APPLY ONLY IF YOU CURRENTLYLIVE WITHIN the CLEVELAND, OHIO metro area - must live within 45-min of Independence, OH. * MUST be able to travel to community locations throughout Cleveland and surrounding metro area, as business needs dictate(typically a few times per week), and to our corporate office in Independence, Ohio as required on occasion. You will be reimbursed for mileage to our community locations. * Salary, exempt = $60,000 (non-negotiable). * Work schedule: Monday - Friday, 8:30am - 5:00pm, with an unpaid hour for lunch. 7.5-hrs/day and 37.5-hrs/week. However, you will be expected to work some week day evenings for client board meetings, and respond to occasional after-hours emergencies. * EXPERIENCE REQUIRED: 3-5 years of external-facing , high-volume customer service experience. * REQUIRED: must have a dedicated work space and high-speed internet connection to work from home. * REQUIRED: must speak English. * REQUIRED: must pass a criminal & credit history background screening prior to hire. * REQUIRED: must possess a valid driver license and reliable transportation. Summary: Our ideal candidate is someone who has a great deal of external-facing customer service experience, especially in challenging situations, such as in hospitality management for example. The demands of our clients and residents are high , and we aim to be as responsive, accurate, and deliberate as possible to provide exceptional customer service. We are looking for a career driven individual who loves to learn and has the ability to work both independently and with our team where resources are readily available for support. Primary Responsibilities (*_relevant work experience REQUIRED_): * Provide outstanding customer service to owners, guests, and the communities in general. * Assist the property manager with management responsibilities relating to customer service, physical community upkeep and safety, and financial responsibilities. * High-level Microsoft Office Suite experience and skill-set are required (Outlook, Excel, and Word). * Be responsive - respond to and resolve owner issues in a timely manner, be responsive with fellow team members. * Communication and follow-up...with everyone. * Be organized - maintain a to-do list. * Assist with budgeting and planning. * Assist with banking, financial planning and performance. * Ensure all work order and repair requests are processed in a timely manner. * Assist with obtaining proposals and managing vendors. * Help enforce property and associations' rules and regulations. * Training and the majority of work for this position is completed through Zoom video calls, e-mail, phone calls, and in-person when necessary. There are occasional business needs that will require you to go on-site to a community within the Cleveland metro area, and our corporate office in Independence. Job Type: Full-time Pay: $60,000.00 per year Benefits: * 401(k) * Dental insurance * Health insurance * Life insurance * Paid time off * Referral program * Retirement plan * Vision insurance Schedule: * 8 hour shift * Day shift * Monday to Friday * On call License/Certification: * Driver's License (Required) Ability to Commute: * Independence, OH 44131 (Preferred) Ability to Relocate: * Independence, OH 44131: Relocate before starting work (Preferred) Work Location: Hybrid remote in Independence, OH 44131