Now Hiring - Mental Health Cooperative, Inc. - Business Development Coordinator in Memphis, TN

Full description of the position

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Pos*ition Summary*: The Business Development Coordinator is responsible for driving referral growth and maintaining strong relationships with key community partners such as hospitals, clinics, schools, and social service agencies. This role supports the organization's growth goals by executing strategic outreach, supporting field-level engagement, and ensuring high standards of professionalism and responsiveness. The coordinator also assists with special projects and internal coordination to ensure business development efforts are aligned and efficient. Schedule : Mon-Fri, 8a-4:30p Pos*ition Responsibilities: 1. Generate Referral Growth: Conducts targeted outreach to assigned territories to increase admissions, including prospecting, presenting MHC's value to community partners, hosting events, and maintaining an effective call cycle and territory plan. 2. Territory Management and Partner Engagement: Meets regularly with site supervisors and MHC staff in assigned territories to align efforts, troubleshoot referral pipeline challenges, and share relevant partner feedback. 3. Accountability and Goal Tracking: Meets bi-weekly with the VP of Business Development to review performance metrics, update action plans, and identify improvement opportunities. 4. Problem Solving and Partner Retention: Assists in resolving partner issues, maintaining high-touch responsiveness, and reinforcing MHC's reputation as a preferred integrated health partner. 5. Cross-Functional Coordination: Collaborates across departments to ensure timely handoffs, partner updates, and strong alignment between outreach and service delivery. 6. Support of Strategic Projects: Assists with coordination of business development efforts such as event logistics, partner communications, playbook development, and CRM-related tasks. Other R*esponsibilities*: * Responsible for attending all mandatory in-services, continuing education and annual health requirements * Comply with all Corporate Compliance policies, practices and procedures * Report all unethical activities to supervisor, Corporate Compliance Office, Values Hotline number or Human Resource Director * Comply with all OSHA and safety policies, practices, and procedures. Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator * Will be compliant with the relevant regulations concerning the privacy and security of consumer's protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) * Participate in proactive team efforts to achieve departmental and company goals * Perform other duties as assigned * Provide leadership to others through example and sharing of knowledge/skill * Follow all policies and procedures set by the Agency E*ssentialSkillsandExperience*: * Bachelor's degree and 3+ years of experience in business development or sales, preferably in healthcare or human services. * Strong relationship-building and communication skills with professionals and community partners. * Confident presenting to groups and decision-makers. * Organized, highly self-motivated, and goal oriented. * Experience with CRM tools and data tracking preferred. E*ssentialRequirements for thePosi*tion: * V a l i d T e n n e ss e e Dr i v e r ' s L ice n se * Acceptable Motor Vehicle Report (MVR) * Acc e p t ab le Cr i m i n a l B a ck g ro u n d In v e sti g a ti o n * P e rso n a l A u t o m o b i l e In s u r a n ce * Cell Phone Core Competen*cies: * Relationship Building: Earns trust quickly with partners; maintains strong, long-term connections. * Communication: Clear, confident, and persuasive with both individuals and groups. *Territory & Time Management: *Plans, prioritizes, and executes effectively across assigned areas. * Problem Solving: Anticipates challenges, responds quickly, and navigates complex situations with professionalism. * Accountability: Meets activity and performance targets with consistency and follow-through. * Collaboration: Works well across departments to ensure seamless partner and consumer experiences. * Mission Alignment: Demonstrates passion for MHC's purpose and commitment to underserved communities. Reporting*to this Pos*ition: * N o n e P*hysical DemandsandWorkEnvironment: T h e p h y sical de m and s an d w o rk e n v i r onmen t c ha rac t e r i stics de scr ib e d h e re a re re p res e n t a ti v e o f t ho s e tha t must b e me t b y a n e mp lo y e e t o s u c c e s s f u l l y pe r f o r m t h e e ss e n ti a l f u n cti on s o f th is j ob . R ea s o n a b le a cc om mo d a ti o n s m a y b e m a d e t o en a b le in d i v id ua ls w ith d isa b i l ities t o p e r f o rm t h e e ss e n ti a l f u n cti on s . * Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. * Work environment: The noise level in the work environment is usually moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benet plan for you to participate in. The following products are available: * Medical, Dental, & Vision Insurance/Prescription Drug Coverage * Health Savings Account * Paternity and Maternity Leave * Basic Life and AD&D Insurance * Short- & Long-Term Disability and Supplemental Life Insurance * Cancer Insurance, Accident Insurance, and Critical Illness Insurance * Pet Insurance * License renewal reimbursement * 403b - Retirement Plan * Calm App for medication and generous EAP resources available * Gym membership discount * Public Service Loan Forgiveness (PSLF) and HRSA eligible sites available * 12 Paid Holidays and generous PTO Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.