Now Hiring - Controls Group North America - Director of Membership Development in Brea, CA

Full description of the position

Director of Membership Development Job Type: Full-Time Controls Group North America (CGNA) seeks an experienced Director of Membership Development to manage existing members and vendors and expand our membership nationwide. This position is responsible for the development and implementation of growth strategies focused on the HVACR controls industry. The Director of Membership Development's goal is to drive sustainable financial growth through boosting membership sales and forging strong relationships with members and vendors. The ideal candidate is highly organized, detail-oriented, and passionate about the HVACR and Controls industry; is a relationship builder who understands the dynamics of two-step distributors. About CGNA: Controls Group North America is the leading network of independent HVACR and Controls distributors, dedicated to providing innovative solutions and unmatched value to its members. By leveraging collective buying power and fostering collaborative relationships with leading manufacturers, CGNA enhances business success for both its members, distributors, and vendor partners. We are seeking a Director of Membership Development to join our team and support our members by coordinating impactful programs and initiatives to grow and enhance their businesses. Through committees, conferences, webinars, and networking opportunities, we impact our Members', Distributors' and Preferred Vendors' bottom line by increasing their market share. We work to challenge our Members, Distributors and Preferred Vendors with business ideas and opportunities beyond the boundaries of their current business model. Members, Distributors and Preferred Vendors work together in the CGNA network to accomplish what they cannot do alone. Position Overview: The Director of Membership Development will oversee CGNA's member programs and vendor relationships.. This role involves close collaboration with members, distributors, vendors, and internal teams to ensure smooth program operations, effective communication, and alignment with organizational goals. The Director of Membership Development reports to the Executive Director/CFO and the Board of Directors. Key Responsibilities: * Program Coordination: Assist in planning, implementing, and managing member programs and vendor partnerships, ensuring programs meet established goals. * Recruiting: Evaluate prospective new Member Distributors and Preferred Vendors, and onboard those approved by the Board of Directors. Proactively source new leads through networking, attending industry events and utilizing CRM tools. * Vendor Relations: Maintain and nurture relationships with vendor partners, assisting with contract management, product promotion coordination, and ensuring fulfillment of agreements. * Business Development Strategy: Develop and implement strategic plans to expand market reach, target new leads for members and vendors. * Negotiation: Negotiate contract terms, pricing and other details to close deals and secure new business. * Member Support: Serve as a primary contact for member inquiries, offering guidance and support to help them maximize their membership benefits. * Reporting and Analysis: Track program participation, compile data and generate reports to provide insights into the success of programs and identify areas for improvement. * Administrative Duties: Maintain program documentation, update member and vendor databases, and handle other administrative tasks as needed. * Cross-functional Collaboration: Collaborate with marketing, finance, and other teams to ensure seamless execution of CGNA initiatives. * Continuous Improvement: Gather feedback from members and vendors to improve existing programs and suggest new initiatives that align with CGNA's mission. * Ambassador: This candidate will professionally represent the company during events, sales calls and trade shows and assist the organization to strengthen its brand image in the industry. Qualifications: * 5+ years experience in business, finance, sales, communications or a related field, or equivalent professional experience. * Preferred experience in trade associations, program coordination, contracts, B2B relationships and member/vendor recruitment ideally in the HVACR or Controls industry. * Market knowledge of the HVACR/Controls industry and understanding of distributor/manufacturer dynamics is a plus. * Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders. * Strong organizational skills with a proven ability to manage multiple tasks and projects simultaneously. * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). * Self-starter with a proactive approach to problem-solving and the ability to work independently as well as collaboratively. * Experience with event coordination, presentations and vendor relationship management is a strong plus. Benefits: * Competitive salary. * Comprehensive benefits package. * Professional development opportunities and industry exposure. * Collaborative and dynamic work environment focused on innovation and member success. This position may be done remotely however, we prefer someone local to the Orange County, CA area to maximize collaboration with the team. CGNA is an Equal Opportunity Employer and adheres to all federal, state or local terms and conditions of employment. Job Type: Full-time Pay: From $120,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance Work Location: Hybrid remote in Brea, CA 92821