Now Hiring - Smash Park - Event Sales Specialist in La Vista, NE

Full description of the position

Smash Park, a leading eatertainment brand, is seeking an experienced and dynamic Event Sales Specialist to join our La Vista team. What we do: We Deliver Fun. Who we are: We are passionate, thoughtful, and competitive professionals who are obsessed with serving others. What 's important to us: *Living the +1. Giving our team members & guests everything they expect plus a little more. *Why us? You will experience what it's like to play and grow on a winning team! As an Event Sales Specialist for Smash Park, a typical day might include the following: * Responding to a large and consistent volume of email, phone and drop-in inquiries about booking a private event, in a welcoming and positive way * End-to-end communication with the guest scheduling the event, to ensure all questions are answered * Providing education and consultation to guests regarding the plethora of options, including reservations for pickleball courts, games courts, canopy's, catering, etc., to sell each guest the perfect option for them * Answering questions that guests have regarding drinks, food, the game of Pickleball, or other questions about our awesome venue * Creating documents that communicate necessary details to all internal parties impacted * Communicating and working closely with other team members, to ensure events play out as each guest expects * Seek feedback after events, and identify ways to improve; share feedback with the team * Track event key performance areas and identify items to work on for future events This Job Might Be for You If: * You enjoy working independently and you're self-motivated * You don't mind sitting the majority of the day, responding to emails, phone calls and voicemails * You have extraordinary people skills, you take pride in your work, and you enjoy creating positive and memorable experiences for your customers * You are highly organized, and enjoy creating and improving both processes and supporting tools * You thrive on multi-tasking in a very busy environment, and you're easily able to work under strict deadlines * You are patient, level-headed and cool under pressure * You pay attention to details. As far as you're concerned, anything worth doing is worth doing right, every single time; you stay focused, and nothing falls through the cracks on your watch. * You communicate clearly; you speak eloquently; you can explain just about anything to anyone, and you're comfortable communicating with all types of people and personalities How You 'll Do It * Maintains an in-depth knowledge of venue, menus, vendors, and operations as they pertain to sales, and property rentals. * Coordinates event details such as space requirements, food and beverage menus, and game rental requirements with clients. * Serves as event coordinator when needed. * Provides clients with up-to-date estimates on contracted food, beverage, and rentals, recommending best possible choices within their budget to ensure a better than expected event and to encourage repeat business. * Accurately reviews event information at operations meetings and sets the team up for success with providing event cheat sheets, accurate # of drink tickets and wristbands for each group as needed. * Solicits business through cold-calling and outside sales visits. * Oversees booked business to ensure client satisfaction, informing departments on event status and follows established guidelines and time frames. * Coordinates the rental of any additional items sold for the event. * Documents event details at the completion of each event for use in planning and executing future events. * Investigates, resolves, and responds to guests' comments/feedback as necessary. * Participates in all marketing and promotional efforts to build the business. * Any other duties as assigned. What we are looking for: * Experience in Sales * Excellent communication, time management and organization skills * Ability to work on a team * Energy and enthusiasm * Safe service of food and alcohol certification is preferred. * Knowledge in Tripleseat sales software, and Google Workspace or similar software is preferred. This role is bonus eligible. Job Type: Full-time Pay: From $58,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * Monday to Friday * Weekends as needed Experience: * Hospitality: 3 years (Required) * Event planning: 3 years (Required) Ability to Commute: * La Vista, NE (Required) Work Location: In person