Now Hiring - Aucera Inc. - Professional Services Customer Service Sales Representative in Knoxville, TN

Full description of the position

Job Responsibilities Specific duties for Call Center Representatives: * Identifying and resolving customer issues using problem-solving skills * Upselling products and/or services to the customer * Continually maintaining a working knowledge of our clients' products, services and promotions * Putting the customer first and remaining polite and professional at all times * Documenting all customer information, communications and sales in a computer system Benefits Here's just some of what we have to offer: * $150 Sign-on bonus! * Complimentary Identity Theft Protection benefits * Competitive compensation - base salary + incentives our agents can make $15-$17/hr. * Set schedules that allow for work-life balance * Flexible pay: direct deposit with daily and weekly options * Healthcare coverage and 401K * Paid on-the-job training Job Requirements Whether you're reinventing yourself or looking to grow at a new organization, you'll feel at home At Aucera. This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service. The attributes that make a great Call Center Agent include: * Willingness to learn * Competitive spirit * Reliable * Enjoy helping others * Able to communicate with all types of people * Background and/or drug test may be required ABOUT AUCERA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States. At Aucera, YOU are the Difference! Apply now! WE ARE AN EQUAL OPPORTUNITY EMPLOYER We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification. Job Type: Full-time Pay: $15.00 - $17.00 per hour Benefits: * 401(k) * On-the-job training * Referral program Work Location: In person