Now Hiring - Palmetto State Armory - Customer Sales Rep- Soft Goods in Charleston, SC

Full description of the position

JOB PURPOSE Assist customers in initiating their purchases. Provide the highest level of customer service to maintain a positive buying experience. * DUTIES AND RESPONSIBILITIES * Assist customers with their purchasing selections of, but not limited to the following items: firearms, class III items, ammunition, tactical, hunting, fishing, outdoor equipment, as well as men's and women's apparel. * Provide outstanding customer service. * Greet customers in a timely matter as they approach your work area. * Resolve customer issues to the best of your ability. * Maintain the store in all of which will include sweeping, dusting, restocking, fronting, etc. * Must be able to complete Federal Firearms Transfer Records (4473) and other related documents with 100% accuracy. * Maintain a high working knowledge of product offerings to best advise customers in their purchasing decision. * Remain impartial when making a sale, do not let personal bias negatively influence the outcome of the transaction. * Efficiently close sales to meet overall store sales goals. * Reports directly to store manager but frequently given daily duties or instruction from the Department Lead. * A commitment to following directions is required. * All other duties as assigned. * QUALIFICATIONS * High school diploma or GED * Previous sales or customer service experience. * High attention to detail. * Working knowledge of 4473 paperwork and the FBI NICS system preferred. * Strong problem-solving skills, and able to deal with high customer volume. * Cash handling and previous cash register experience is a plus. * Strong interpersonal skills, including effective communication both orally and written. * Ability to lead, motivate, mentor, communicate and generally interact with people in a positive way. * Positive attitude, goal driven, customer service oriented, and focused on overall strategic picture of the organization. * WORKING CONDITIONS This position may require regular evening and weekend work and may include holidays as well. You may have to deal with challenging customers from time to time. * PHYSICAL REQUIREMENTS Employee may experience the following physical demands for extended periods of time: Reading, writing, and speaking on all necessary forums, hearing, standing, walking, lifting up to 70lbs, climbing, stooping and sitting. * DIRECT REPORTS Not Applicable. Must be at least 18 years old.