Now Hiring - Preston Feather - Window & Door Inside Sales Representative in Traverse City, MI

Full description of the position

Preston Feather is a rapidly growing value-added distributor of lumber and specialty building materials for top architects and pro builders. We offer rewarding careers, compensation and industry-leading training. If you enjoy a faster-paced role with a significant impact on customer service, know how to provide superior customer service, are interested in learning about a variety of construction materials, and are looking for a career with opportunities for advancement, then keep reading because a position at Preston Feather may be right for you! As a Window & Door Inside Sales Representative you will be responsible for providing a great customer experience for customers visiting our showroom, working with the sales team to execute orders, and facilitating window and door sales opportunities. Additional responsibilities include: * Qualifying the customer, utilizing sales questionnaires to learn about their project needs and setting the expectations for a successful project and communicating Preston Feather's role * Participating as a "concierge" in the sales process, guiding customers through the process and assist customers based on their type of inquiry - sales, orders, and service requests * Working closely with the sales team, helping to execute orders through delivery * Facilitating selling opportunities for hardware and smaller projects * Using industry-specific software (Spruce ERP) for various inquiries and processes such as order entry, tracking order status, processing payments/deposits, receiving and invoicing * Coordinate visiting vendor representative meetings and training sessions To be successful in this role, you will be expected to consistently demonstrate the ability to: * Provide excellent customer service in a fast-paced environment * Remain highly organized and adapt to changing operational business needs * Work as a team - with vendors, sales staff, operations team, and PF leadership * Maintain effective communication with customers, operations, and outside sales * Respond promptly and professionally to customer concerns and inquiries * Actively engage in morning team huddles with operations and sales teams * Communicate effectively and listen intentionally As a Preston Feather team member, you can expect: * A Monday - Friday day shift work schedule with a competitive hourly wage * Annual Profit Sharing and 401(k) with employer match * A training environment that encourages professional growth and development * Employee Product Discount Program and annual Preston Feather logo apparel allowances * Annual Performance Appraisals * Health, Dental, and Vision Insurance * Paid Time Off and Holidays Required qualifications include a high school diploma or equivalent and prior sales and administrative office support experience, 2+ years preferred.