Now Hiring - VitalCheck Wellness Inc., - Operations & Sales Specialist (Healthcare Tech) – Hybrid in New York, NY

Full description of the position

Operations & Sales Specialist (Healthcare Tech) - Hybrid Job Location : New York, NY. Job Type: Fulltime. Pay Rate: $80,00- $100,000/year + access to a 401K plan. Schedule: Hybrid Monday- Friday (3 days on site; 2 days remote). About VitalCheck Wellness: VitalCheck Wellness is a fast-growing healthcare company with a global presence dedicated to making patient care delivery more efficient and reliable. We are transforming the way preventative care is delivered by offering high-quality healthcare directly to the workplace--onsite and virtually--making preventative care more convenient and accessible for employees. Through our innovative service model and the integration of advanced technology and data-driven strategies, we are continuously evolving our operations and outreach to scale our impact and enhance the experience for both patients and partners. Position Overview: This role is split roughly 60/40 between operations and sales operations. You'll manage logistics, scheduling, and process improvements while also owning CRM workflows, pipeline analysis, and AI-based lead generation performance. We're looking for someone who thrives in operational chaos, loves data, and gets excited about how AI can unlock new efficiencies in sales. Responsibilities: Operations (60%) * Process Optimization: Identify bottlenecks or inefficiencies in operational workflows, propose solutions, and implement improvements. * KPIs & Reporting: Track key metrics (e.g., delivery times, scheduling adherence) and provide regular updates/recommendations to leadership. Sales Operations (40%) * CRM Management (e.g., HubSpot): Ensure data cleanliness, build dashboards and workflows, and generate performance reports for the sales team. * Pipeline Oversight: Help forecast and analyze sales funnels, identifying trends and opportunities for improvement. * Campaign Tracking: Work with Marketing to measure outreach effectiveness (email open rates, lead conversions) and suggest optimizations. * Cross-Functional Collaboration: Align with Sales, Marketing, and other departments to ensure consistent data flow, timely follow-ups, and excellent customer experience. Cross-Functional Alignment * Work closely with Product teams to relay any operational challenges, feature requests, and customer feedback. * Communicate clearly with leadership about operational performance and sales pipeline health. * Contribute to a collaborative culture of continuous improvement, sharing insights and helping colleagues grow. Requirements: Education & Experience * Bachelor's degree in Business, Operations, Supply Chain, Marketing, or a related field. * 5+ years of professional experience in operations, logistics, sales ops, or a similar function (startup/tech experience is a plus). * Hands-on proficiency with CRM platforms (e.g., HubSpot) and proven operational/process management successes. Technical & Analytical Skills * Ability to navigate logistics coordination, vendor management, or similar supply chain processes. * Skilled at building reports/dashboards to inform decision-making (familiarity with Excel/Google Sheets is essential). * Adept at identifying process inefficiencies and leading improvements. Soft Skills * Detail-Driven: Able to juggle multiple projects and meet deadlines in a fast-paced setting. * Strong Communicator: Can distill data into actionable insights for diverse teams (Sales, Marketing, Product). * Adaptable: Thrives in a startup environment where priorities can shift quickly. * Team-Oriented: Willing to collaborate across departments to solve challenges and seize opportunities. What We Offer: * $100,000 annual salary. * 401K plan. * Hybrid work model (3 days on-site, 2 days remote) for collaboration and flexibility. * Opportunity to influence and refine operational and sales processes in a growing startup. * A mission-driven environment where your contributions directly impact healthcare delivery.