Now Hiring - Project Physical Therapy LLC - Appointment Setter / Sales Development Rep Needed in New York, NY

Full description of the position

Do you wish you had a job that had more meaning? Where you could have a positive and transformational impact on people every single day? Do enjoy having meaningful conversations that foster deep relationships and help to create memorable experiences? Are you currently in a role where you feel like you've "hit a ceiling", or where your skills just aren't being fully utilized? Sound like you? Let's talk The Role: Project Physical Therapy is a thriving and rapidly growing physical therapy and wellness center. We're looking for a full-time Appointment Setter/Sales Development Rep to join our team. In this role you'll be working to follow up on the leads coming into our office to schedule appointments, field questions, follow-up on inquiries, book clients into the schedule, and make sure they have an amazing experience. The primary outcome of your role is to book at least 40-50 qualified appointments per month. Extensive sales training is provided. ABOUT THE COMPANY Project Physical Therapy is a thriving and rapidly growing physical therapy and wellness center located in New York City. We specialize in helping active people recover from injury so they can get back to sports and doing what they love without painkillers or surgery. We're not your typical medical office and we aren't a boutique fitness studio. We are a fun and happy team who works together to provide a world-class experience to every client that walks through our door. Our focus is on building a place that feels like a real community - that both clients and team members are excited to be a part of. We want our clients to keep coming back, and we want them to tell their friends and family about us. We consider our clients "family" and do everything we can to make them feel that way whenever they visit or interact with us. This is an awesome opportunity for someone WHO: * Likes to work in a small company where your input, contributions and ideas will directly impact the company's growth and success. * Loves a fast paced, NO DRAMA environment where office politics, backstabbing, gossip and negativity are NOT tolerated. * Enjoys helping clients and talking to people. * Wants a company that provides their salesperson with great MARKETING to support their efforts (you'll be calling WARM/QUALIFIED leads). * Has extreme attention to detail and is highly organized; in this role, making sure all fields are updated correctly in the database is critical. * Is a quick, self-motivated learner and wants to work for a company that will invest in their learning and skill development (we WANT you to learn and get better). * Loves talking to people to schedule appointments or provide answers. * Wants a position that will offer upward earning and career advancement; we want people who are interested in growth, learning and becoming part of our long-term team. * Excellent project and time management skills. * Ability to work to meet deadlines. * Excellent verbal and written communication skills. * Ability to use Microsoft Excel, CRM systems and Microsoft Office. KEY RESPONSIBILITIES INCLUDE: * Successfully communicate the value of our services (in person, over the phone, and over email/text/messenger) and be able to explain how what we do is worth the price we are asking * Successfully handle objections to price and scheduling * Comfortably hold a lengthy conversation (15-25 min) with new and prospective clients on the phone or in person - ensuring that clients are committed and "bought-in" to our services before they arrive * Ensure that clients who call and request appointments are placed on the schedule - with a good understanding of true time, cost, and personal commitment before they arrive * Ensure that people show up excited for their appointments or sessions * Take payments, provide accurate receipts, and keep prompt and accurate records * Organize and plan all schedules in a way that maximizes efficiency and revenue for the clinic * Keep prompt and accurate recording of all incoming leads on our tracking sheets and in CRM * Promptly check voice mails and emails. Return all calls and requests for information within 24 hours and deliver messages to appropriate personnel promptly and accurately. What You Need To Succeed in This Role * Excellent written and verbal communication skills * Ability to build a rapport with prospects * Strong work ethic, initiative, positive attitude & high energy * Openness to learn & willingness to try anything * Willingness to think outside of the box & tackle complex problems * Experience working with an online CRM is a plus (Salesforce, Hubspot, Infusionsoft etc.) * Persistence to overcome obstacles and achieve quotas * KPI focused - previous employment and success within a KPI driven company * Accountability - able to thrive on being held accountable for results and performance What We Will Provide for You: * Competitive base of $16-25 per hour depending on experience * Abundant commission opportunities that would allow you to: * Make an additional 15k if you're a "good" SDR * Make an additional 20k - 30k if you're a "GREAT" SDR * Part time role considered Apply here: [please apply online] Job Types: Full-time, Part-time Pay: $20.00 - $25.00 per hour Benefits: * 401(k) * Paid time off Shift: * Day shift Supplemental Pay: * Commission pay Work Location: In person