Now Hiring - The UPS Store #2651 - Sales Associate in Marlborough, MA

Full description of the position

The Center Associate is responsible to deliver World-Class customer service to all customers. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best- value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate will have strong Computer Skills as well as strong Written, Verbal and Listening Skills. The ideal associate must also be friendly with a genuinely helpful demeanor, and a professional appearance. He or She must be a fast learner who makes an effort to learn all aspects of the business. Responsibilities * Delivers outstanding customer service to walk-in customers and telephone inquiries * Continuously practices good listening skills with customers, UPS Store team members, and leadership * Takes ownership of the customers shipping needs and offers viable solutions * Takes action to learn all products and service offerings, alternative solutions, and industry trends * Operates all equipment, software, and devices in an expert fashion and is willing to teach others * Maintains a clean, organized, and safe working environment * Scan, copy, or fax documents in a timely manner. * Answer phone calls from customers. * Perform other duties as assigned by manager. Qualifications * High School Diploma or GED required * Strong computer skills, including Microsoft Office and Adobe Suites * Outstanding phone skills * Strong verbal and written communication skills * Prompt, Reliable, Responsible and Dependable * Able to lift 40+ pounds Job Types: Full-time, Part-time Pay: From $15.00 per hour Shift: * Day shift * Evening shift * Morning shift Weekly day range: * Monday to Friday * Rotating weekends * Weekend availability Ability to commute/relocate: * Marlborough, MA 01752: Reliably commute or planning to relocate before starting work (Required) Job Types: Full-time, Part-time Pay: $15.00 - $18.00 per hour Expected hours: 30 - 40 per week Benefits: * Flexible schedule Shift: * 4 hour shift * 8 hour shift * Day shift * Evening shift * Morning shift Work Location: In person