Now Hiring - Sheraton Hotels & Resorts - Senior Catering Sales Executive in San Diego, CA

Full description of the position

Why work for The Sheraton San Diego Hotel? If you are seeking an exciting opportunity in Hospitality offering an elevated guest experience - Sheraton San Diego Hotel and Marina is a fit for you! We are soon to be one of the largest and most renovated resorts in San Diego! Our culture is driven by our care for our guests and associates alike. Our mission is to be a resort where guests love to stay, and our associates love to work! The Sheraton San Diego Hotel & Marina is a downtown waterfront resort that offers you breathtaking views of downtown San Diego and the San Diego Bay. We offer a competitive pay rate and a very complete benefit package; health insurance, paid time off, retirement plan, dental insurance, vision insurance, life insurance, employee discount, employee assistant program, food provided. Summary of Job Description We are seeking an experienced and driven Senior Catering Sales Executive to join our team. This is a sales-only role focused on generating new business within the social and corporate catering markets and is responsible for selling catering services, meeting with clients, and closing sales. If you have a passion for sales and are committed to driving revenue growth, we invite you to apply and join our growing team. Salary Range: 90K-100K annually and is bonus eligible. Work Hours * Will be required to work flexible scheduled shifts based on business needs * Scheduling may include holidays, nights, overnights and weekends depending on travel and trade show schedule and hotel events Job Requirements * Must have excellent hospitality sales skills from rapport building to closing business to following up to close their next group meeting * Must be able to identify client's primary buying criteria and personal goals quickly and accurately; then be able to sell to those needs * Must be creative in client approach, creating proposals, planning and conducting wow sites inspections and closing business * Must possess excellent communication, follow up, and organizational skills * Sets high personal performance standards and enjoys keeping track of individual and team progress toward goals * Must be proactive and have a creative, positive, and focused mindset * Understand the mission, vision, and goals of the hotel * Maintaining confidentiality and sensitive information is a must * Strong computer skills and proficiency in Microsoft Office * Strong leadership skills and the ability to apply them in a dynamic environment * Establish various goals and objectives for their market * Well organized, focused and complete all work assigned * Work cohesively with co-workers and all departments as part of a team * Build morale and promote positive employee engagement * Follow all appropriate policies and procedures while constantly striving to improve standards of operations * Ability to read, comprehend, and write instructions, correspondence, reports, and memos * Ability to communicate verbally and electronically with clients, guests, corporate office and co-workers * Ability to effectively present information to clients, guests, corporate office and co-workers * Ability to define problems, collect data, establish facts, and draw valid conclusions. * Ability to understand guest service needs Essential job duties, responsibilities, and assignments * Generate catering revenue consistent with the property's business plan * Achieve personal and hotel revenue goals * Prospect for new business using a wide variety of methods, including phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, etc. * Develop, implement, and consistently update catering sales action plans * Interact effectively with vendors, competitors, local community, catering associations and other hotel departments. (including Sales, Kitchen and Operations) to ensure guest satisfaction * Align catering service and client specifications to achieve high guest satisfaction and return on investment * Manage contract minimums and coordinate the collection of attrition and cancellation fees * Provide accurate revenue and expense forecasts according to established guidelines * Execute and support the operational aspects of business booked. Transfer accurate, complete, and timely information to the Events department in accordance with hotel and brand standards. * Promote accountability to drive superior business results. Includes successful execution of sales strategies and business processes. * Effectively resolve guest issues that arise as a result of the sales process. Bring issues to the attention of the property and sales leadership team as appropriate. * Serves as a role model to demonstrate appropriate behaviors * Informs and/or updates the executives, peers and the subordinates on relevant information in a timely manner * Fosters open channels of communication between all employees * Participates in the performance appraisal system process, giving feedback when needed * Encourages and builds mutual trust, respect, and cooperation among associates * Follow all additional duties as assigned by management All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the "at will" employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: [please apply online]. Sheraton San Diego Hotel and Marina is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.