Now Hiring - Gem Financial Services Inc. - Sales Associate/Pawn Broker in New York, NY

Full description of the position

SUMMARY To ensure the company culture is maintained by greeting, engaging and interacting with customers to grow new and existing sales and loans. ESSENTIAL DUTIES & RESPONSIBILITIES * Greet, interacts and qualifies each customer to determine their individual needs and recommends the appropriate solutions to meet that need. * Show the ability to meet and exceed sales/loan goals and other related quota. * Keeps work area clean and organized per store and OSHA standards. * Performs buying, selling and loan transactions. * Handles all cash/debit transactions and negotiable items accordance with established policies, procedures and practices. * Answers all incoming phone calls per company standards as well as making appropriate outgoing phone calls with a high level of discretion and professionalism. * Assist shoppers in finding the right products * Recommend merchandise based on customers' wants and needs * Provide information, process transactions, and promote sales through engagement * Effectively communicate pawn/loan/buys/sells company policies and legalities to customers. * Communicates and works with all senior staff and managers, displaying respect and professional communication. COMPETENCIES - Required to perform the job successfully * Oral Communication Skills * Written Communication Skills * Interpersonal Skills * Customer Relations * Customer Service * Muti-tasking ability * Cash Handling(basic math) * Sales Experience * Knowledge in jewelry, gemstones, precious metals and or Hard Goods * Computer Literacy SKILLS * Ability to communicate in English verbally and written. * Exhibited Competency in using a Windows computing environment including Word, Excel and Outlook. Job Type: Full-time Job Type: Full-time Pay: $18.00 per hour Expected hours: 40 per week Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Shift: * 8 hour shift Application Question(s): * Do you speak any other languages other than English. Education: * High school or equivalent (Required) Experience: * Customer Service: 1 year (Required) * Cash handling: 1 year (Required) Ability to Relocate: * New York, NY: Relocate before starting work (Required) Work Location: In person