Now Hiring - Starwest Botanicals, Inc. - Sales Support Coordinator in Sacramento, CA

Full description of the position

Position Summary : We are seeking a detail-oriented and proactive Sales Support Coordinator to join our dynamic sales team. This role is essential in ensuring smooth operations and providing exceptional support to our sales representatives and clients. Key Responsibilities : * Provide administrative support to the sales team, including preparing presentations, proposals, and reports. * Assist in managing customer accounts, including order processing and tracking. * Coordinate communication between the sales team and other departments to ensure seamless customer service. * Maintain and update CRM systems with accurate and timely information. * Monitor and respond to client inquiries, ensuring a high level of professionalism. * Prepare and distribute sales materials, such as brochures, catalogs, and product information. * Support sales events, trade shows, and promotional activities as needed. * Generate sales performance metrics and reports for management review. Qualifications : * Proven experience in sales support, coordination, or a similar role. * Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite. * Strong organizational and multitasking skills with excellent attention to detail. * Effective communication and interpersonal skills. * Ability to work independently and collaboratively in a fast-paced environment. Essential Duties and Responsibilities Account Coordination and Support: * Supports Account Managers, Account Executives, providing service via phone, email and instant messaging to a defined book of customers. Facilitate and administer samples, document requests, pricing assistance, and presentations. * Responsible for the collection and distribution of data by interacting with a variety of internal departments. * Assists with pricing requests, and negotiations for selected Accounts. (c/p pricing, expired pricing extensions, fiscal year spreadsheet SAP load) * Provides support in executing customer projects and initiatives. * Fields "off the street calls" and facilitates warm hand-off of these inquiries to other internal departments. * Maintains select Account contact lists and coordinates communication with these customers, as necessary. * Engages in development of Key Account Plans for selected customers. * Functions as the account manager internally on selected Accounts. Project Coordination for Key Projects: * Communicates regularly with sales, BUs (Application and Category Leaders), QC and Regulatory functions on behalf of the Account Manager throughout project lifecycle. * In conjunction with Account Managers, manages all or portions of customer projects from inception to close of sale. Tracks timelines, , project requirements and completes project pre-checks before project status meetings. Account Management: * Manages identified segments of selected Accounts in North America including management of House Accounts. * Enters budget and reviews forecasts of all house accounts. * Reviews and updates pricing for all house accounts. SKILLS, KNOWLEDGE & EXPERIENCE * High School diploma or equivalent. * Intermediate level of proficiency in Microsoft suite of products. * Proficient English communications skills. * Demonstrate strong math skills. * Sales experience in the Natural Products or Food Manufacturing Industries involving ingredient or technical sales. * A technical or science-oriented background. WORK ENVIRONMENT * Job requires frequent, confined sitting, standing, walking, and finger dexterity. Job Type: Full-time Pay: $22.00 - $27.00 per hour Expected hours: 40 per week Benefits: * 401(k) * Dental insurance * Employee discount * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Day shift * Monday to Friday People with a criminal record are encouraged to apply Work Location: In person