Now Hiring - Mirador Real Estate, LLC - Account Manager in New York, NY

Full description of the position

Part-time * In-office NYC (2-3 days/week) * $35-40/hr + performance bonuses The Role Think of yourself as the steward of Mirador's top landlord and investor relationships. You'll sit at the crossroads of ownership expectations, agent execution, and market intel--turning data into decisions that keep vacancies low, rents strong, and owners raving about our service. For the first few months you'll shadow our founder, Karla Saladino, then step in as the face of these high-value accounts. What You 'll Own * Account Leadership - Run weekly or bi-weekly calls, deliver strategy updates, and be the single point of contact for a portfolio of owners and asset managers. * Performance Reporting - Translate leasing activity into crisp dashboards: occupancy, days-on-market, rent lifts, and unit-level insights. * Optimization Loops - Spot under-performing units, flag marketing tweaks, and align agents on pricing, staging, or promo shifts. * Agent Alignment - Ensure every listing photo, description, and showing cadence matches the client's expectations and Mirador's brand. * Issue Resolution - Jump on concerns fast--whether it's a pricing pushback, concession request, or tenant-fit question--bringing owners solutions, not problems. * Process Refinement - Audit our current SOPs, then elevate them: cleaner templates, faster data pulls, smarter automation. What Success Looks Like * Karla can step back, confident you own day-to-day client strategy & reporting. * Owners feel informed, proactive, and profitable--zero surprises, zero churn. * Reports arrive on schedule, error-free, and drive immediate action. * Vacancy dips, tenant quality rises, and agents know exactly what each owner wants. You 'll Thrive Here If You * Have client-facing chops in real estate, asset management, or another high-stakes service line. * Juggle multiple accounts without dropping details--and enjoy the adrenaline. * Speak CRM (Follow Up Boss, HubSpot, etc.) and Excel fluently. * Love turning raw data into a one-page story an owner can act on. * Can push back professionally when something won't serve the client's ROI. * Prefer boutique culture: quick decisions, no politics, tight feedback loops. * Bonus points for NYC rental-market savvy, SOP building, or a track record of "just getting it done." Comp & Perks * $35 -40/hr base (part-time) * Portfolio-Retention Bonus: keep every owner happy for a full quarter = bonus. * Reporting Accuracy & Timeliness Bonus: hit 100 % on-time, error-free reports for a quarter = bonus. Direct access to Mirador's photographer, marketing team, and data dashboards to make your accounts shine. Job Type: Part-time Pay: $35.00 - $40.00 per hour Expected hours: 15 - 20 per week Schedule: * Day shift * Monday to Friday Supplemental Pay: * Performance bonus * Retention bonus Application Question(s): * How many years of experience do you have in real estate account management and/or landlord services management? Work Location: In person