Now Hiring - & Other Stories - Sales Ambassador in New York, NY

Full description of the position

Company Description Founded in 2010 by a small group of creatives*, & Other Stories *grew from the wish to give women the freedom of expression through one brand. We're a one-stop styling destination filled with collections from our design ateliers in Stockholm and Paris. * Job Description We believe that you will be a part of cultivating a friendly and warm shopping experience for & Other Stories customers through organic customer service, product knowledge, operational routines and overall upkeeping within a value driven team environment to drive sales. Customer Service * Greet and engage all customers in conversation * Utilize an organic customer service approach to create an easy and inspiring shopping experience for every customer * Provide relevant and detailed product knowledge of all & Other Stories merchandise including but not limited to fabric types, washing instructions, garment fits, trends etc. * Communicates with customers courteously and promptly in-person and via phone Operations * Ability to complete the full garment processing cycle from unpacking to steaming per & Other Stories guidelines and best practices to maximize selling opportunities * Handles customer transactions at the register and packages purchases according to & Other Stories standards in a courteous and friendly manner * Replenishes all departments consistently throughout the day to ensure full inventory on the shop floor * Upkeeps & Other Stories logistic standards and overall cleanliness of stockrooms and back stocked merchandise * Maintains & Other Stories shop floor standards by ensuring product care is met throughout the day * Supports with execution of reductions and campaign set ups according to & Other Stories guidelines * Adheres to & Other Stories values, policies and procedures as outlined in company handbook Team Player * Partners with team members to ensure customers receive the best customer service in a friendly shopping environment * Responsible for keeping shop floor and stockrooms clean, well maintained and handed over per & Other Stories standards * Willingness and ability to readily respond to changing circumstances and expectations * Assists in training new team members with high level of customer service focus * Being straight forward and open minded including when receiving and sharing feedback Financial Accountability: None * Qualifications Minimum Candidate Qualifications: * Must be able to work a flexible work schedule including nights and weekends * High School graduate or equivalent preferred * At least 6 months of experience in direct customer service, retail industry preferred * Ability to lift in excess of 20 pounds * Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance * Ability to climb a ladder and use a step stool Competencies: * Exceptional customer service and interpersonal skills * Ability to recognize and execute selling opportunities * Ability and willingness to run a cash register * Excellent communication and organizational skills * Lively interest and knowledge in fashion and design trends * Passion and drive for retail industry * Ability to multi-task in a fast-paced environment * Ability to take initiative to complete tasks and solve problems * Ability to meet deadlines * Ability to manage time and prioritize Job Status: Non-Exempt, Hourly (Part-Time) The hourly pay for this role is $17.50 EEOC Classification: SLS * Additional Information All your information will be kept confidential according to EEO guidelines.