Now Hiring - Deland, Gibson Insurance Associates - Client Advocate, Personal Lines in Worcester, MA

Full description of the position

Client Advocate, Personal Lines Classification: Salary-Exempt Location*:* Wellesley, Worcester MA Job Type: Full Time Great job opportunity with a well-established, Five Star Accredited Insurance Agency! Voted as one of the Best Agencies to Work for through the Insurance Journal. The Client Advocate plays a crucial role on our Personal Lines team, working closely with clients and Account Managers to provide superior customer service. What you 'll do: * Be a sponge - obtain comprehensive knowledge of all agency systems and processes * Provide clients with industry-leading customer service * Work with the team and do whatever is needed to get the job done - have a "can-do" attitude * Assist with Certificates of Insurance, applications, cancellations, and other client needs * Learn and master our CRM system - Applied Epic * Communicate with carriers via phone and email to problem-solve What you 'll need: * Bachelor's degree with interest in all things Insurance * Ability to be flexible in the Small Business environment * Self-motivation and accountability to get the job done * An eye for detail and great written and verbal communication skills * Grit and organizational skills to complete detailed tasks * Team player, able to work with all levels of the organization effectively and efficiently What We Offer: * Collaborative work environment * Work-Life Balance * Comprehensive time-off package including paid vacation, holidays, sick and PTO * Health Insurance, Dental, Vision, 401K and more * Opportunity for continuing education, subsidized by DG Deland Gibson Core Values: * We Work with Urgency * We show Compassion * We are Life-Long Learners * We Have Grit * We Innovate About Deland, Gibson : Established in 1900, Deland, Gibson is a Massachusetts insurance agency that has thrived working as a trusted advisor for its client base. Through a handful of subtle name changes over the past century Deland, Gibson has maintained its identity as an industry-leading insurance and risk management advisor.