Now Hiring - Hawkeye Hotels - Sales Manager in Des Moines, IA

Full description of the position

Job Title: Sales Manager Location: Hampton Inn & Suites/Residence Inn Des Moines, IA Reports To: Director of Sales & General Manager

Position Summary

: We are seeking a detail-oriented and service-driven Sales Manager to support the hotel's sales efforts, with a focus on reactive sales, group coordination, and administrative tasks. This role is essential to ensuring a smooth sales process from inquiry to billing, while also supporting the Director of Sales and General Manager in achieving revenue goals and delivering an exceptional client experience.

Key Responsibilities

:

• Handle reactive sales inquiries by responding to leads, preparing proposals, conducting follow-ups, and securing business for group and transient segments.
• Assist in inputting group room blocks , reservations, and rooming lists into the property management or brand system accurately and on time.
• Coordinate and communicate group details with operations teams to ensure flawless execution.
• Work closely with the Director of Sales on daily tasks such as pipeline tracking, account management, and client communication.
• Prepare and maintain billing details , track deposits, and assist with credit applications and post-event billing resolution.
• Respond promptly to emails, phone calls, and walk-in inquiries with a professional and courteous attitude.
• Support the sales team with reporting, data entry, collateral preparation, and CRM updates.
• Assist in planning and executing on-property client events, site tours, and sales blitzes.
• Maintain brand standards in all sales documents, proposals, and guest interactions.

Qualifications

:

• 1-3 years of hotel or hospitality experience in sales, front office, or coordination roles.
• Excellent communication, organization, and customer service skills.
• Strong attention to detail and follow-through.
• Proficiency in hotel systems such as Opera, OnQ, CI/TY, or similar.
• Experience with Microsoft Office Suite and CRM platforms.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment. Ideal Candidate:
• Team player with a positive, can-do attitude and a passion for hospitality.
• Thrives on organization and takes pride in the small details that lead to big wins.
• Comfortable working behind the scenes and directly with clients to ensure every group or event is a success. Job Type: Full-time

Benefits

:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance Schedule:
• 8 hour shift
• Monday to Friday
• Weekends as needed Ability to Commute:
• Des Moines, IA 50309 (Required) Ability to Relocate:
• Des Moines, IA 50309: Relocate before starting work (Preferred) Willingness to travel:
• 25% (Preferred) Work Location: In person