Now Hiring - Callibus Pte. Ltd. - Part time weekend Sales Management Specialist (Retired Candidates Required) in Johnston, IA

Full description of the position

*This job will be Saturday and Sunday from 8:00 AM - 5:00 PM CST Provide product/service information and respond to customer and dealer questions, acting as a first point of contact for resolving queries and enrollment activities. This will primarily be inbound phone calls but will also include outbound phone calls and emails. * Providing exceptional service to customers and dealers on the telephone as you navigate various conversations and gather enrollment information. * Using complex multilevel scripts and processes to clarify customer information and assist them as needed. * Managing contract, legal entity and tax rules conversations * Create follow up actions and enter relevant information into various internal systems after each contact ensuring that quality data is gathered. * Executing processes to validate completeness and effectiveness to enable broader application through shared or dedicated service teams * Working tickets through a ticketing system that come from Dealer/Customer requests. Experience: * Strong interpersonal and communication skills, including demonstrated ability to manage complex conversations in real time. * Strong independent judgement, problem solving skills, and ability to make timely decisions. * Proficient in Microsoft Office products specifically Excel and One Note. * Comfortable with navigating through diverse tools that may not be intuitive and have complex interfaces. * Strong organizational skills and the ability to manage several projects simultaneously. * Ability to work with extensive amounts of data while maintaining a strong emphasis on details. * Ability to adapt to rapidly and frequently changing processes. * Bachelor's Degree or equivalent experience required What makes you stand out? * Experience working directly with Customers and Dealers. * Demonstrated ability to leverage data and analytics to identify opportunities and solve problems. * Understanding of revenue recognition principles for software licensing models * Cross functional work experience in multiple areas, i.e., product management, sales & marketing, legal, data, accounting, order fulfillment, etc. * Knowledge of go to market strategies including licensing of advanced software for precision technologies. Job Type: Contract Pay: $20.00 - $35.00 per hour Benefits: * Employee discount * Flexible schedule * Health insurance * Paid time off * Paid training Schedule: * 8 hour shift * Weekends only Experience: * working directly with Customers and Dealers: 2 years (Preferred) Work Location: In person