Now Hiring - Cleveland Water and Fire Restoration - Account Manager (Business Development & Marketing) in Cleveland, OH

Full description of the position

Cleveland Water & Fire Restoration Account Manager (Business Development & Marketing) Are you a natural relationship-builder with a passion for making connections and driving business growth? As an Account Manager, you will be the face of CWFR in the community, building strong relationships with referral partners such as: Plumbers and plumbing companies, HVAC technicians, Firehouses, Insurance agents and adjusters, Inspectors, Cleaning companies, Property managers, and other contractors. This is a relational sales role focused on establishing, maintaining, and growing long-term partnerships rather than quick transactions. You'll be an integral part of our growth strategy. At Cleveland Water & Fire Restoration, our purpose is clear: to glorify God, improve lives, and deliver world-class service. We specialize in water, fire, and mold damage restoration, helping homeowners and businesses recover from unexpected disasters. We take pride in our service-first mentality and have built a reputation of excellence in the industry. Our referral partners trust us to take care of their clients, and we honor that trust every day. Learn more about us at: [please apply online] Responsibilities: * Develop and maintain strong relationships with new and existing referral partners to drive business. * Complete marketing and business development events both on and off-site. * Implement our multi-step Business Development program to increase mitigation job referrals. * Regularly visit referral partners as part of a structured Business Development route. * Cold call potential referral partners to expand our network. * Connect with insurance agents on each claim to build trust and generate new leads. * Commit to ongoing learning and role-playing exercises to refine sales skills. * Maintain and track monthly and annual goals for new contacts, accounts, and referrals. Qualifications: * Sales or Account Management experience. Proven ability to nurture relationships and generate new business. * Valid Ohio Driver's License with a clean record. * Comfortable working with blue-collar professionals, small business owners, and executives. * Self-managed and proactive. Must be a go-getter who takes initiative. * Strong communication and negotiation skills. You can build rapport and influence effectively. * Excellent time and project management skills. Able to juggle multiple relationships while staying organized. * Integrity and reliability. Trust is at the core of everything we do. * Critical thinking and problem-solving skills. Able to adapt and navigate business challenges. * A passion for continuous learning and improvement. You are always refining your craft. Compensation: * Full Time Position * $50,000 base plus uncapped commission (Earn: $100,000+ per year) * Company Vehicle and Cell Phone. No need to use your own * 401(k) Matching. Up to 4% employer match after 90 days * Healthcare Stipend. $300 per month to choose the plan that works for you * Paid Time Off (PTO) and Paid Holidays * Life Insurance * Career Growth and Development. Ongoing training, coaching, and industry networking opportunities * A Purpose-Driven Culture. Work for a company that values people and makes a real impact