Now Hiring - State Farm Mutual Automobile Insurance Company - Customer Service Representative - State Farm Agent Team Member in Des Moines, IA

Full description of the position

Company Overview: Brad Van Meter - State Farm Agent, a prominent player in the insurance industry, is seeking dedicated and customer-focused individuals to join our team as Customer Service Representative - State Farm Agent Team Member. Committed to delivering exceptional service, we provide a collaborative work environment that values teamwork, professionalism, and ongoing development. Job Description: As an Customer Service Representative - State Farm Agent Team Member, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters. Your primary responsibilities will include: * Responding promptly to customer inquiries via phone, email, and live chat. * Providing information about insurance policies, coverage details, and claims processes. * Assisting clients with policy changes, updates, and renewals. * Investigating and resolving customer issues or concerns with empathy and professionalism. * Collaborating with other departments to ensure comprehensive customer support. * Maintaining accurate and up-to-date customer records. As an Agent Team Member, you will receive... * 401K * Hourly pay plus commission/bonus * Paid time off (vacation and personal/sick days) * Flexible hours * Growth potential/Opportunity for advancement within my agency * Hiring Bonus up to $ Requirements * Interest in marketing products and services based on customer needs * Excellent communication skills - written, verbal and listening * People-oriented * Detail oriented * Proactive in problem solving * Able to learn computer functions * Ability to work in a team environment How to Apply: Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! [please apply online] Brad Van Meter State Farm Agency is an equal opportunity employer and encourages applications from individuals of all backgrounds.