Now Hiring - Fluid Power Shop - Professional Services Inside Sales / Customer Service Representative in Clinton Township, MI

Full description of the position

Company: Metro Fluid Power About Us:Metro Fluid Power specializes in hydraulic and pneumatic components, offering top-notch customer service and technical support. We focus on delivering the right products quickly and efficiently. Job Description: We need a motivated Inside Sales & Customer Service Representative to join our team. You'll be the main contact for our customers, providing service and expertise. Key Responsibilities: * Customer Service: Manage customer inquiries via phone and email, providing product info and technical support. * Sales: Make sales calls, follow up on leads, and handle customer orders. * Order Processing: Accurately process orders, manage backorders, and coordinate shipments. * Product Knowledge: Keep up-to-date with our products to assist customers effectively. * Troubleshooting: Quickly resolve customer issues to ensure satisfaction. * Teamwork: Collaborate with our tech team on complex customer queries or orders. Requirements: * Experience: 2+ years in sales or customer service, ideally in an industrial setting. * Communication: Strong phone, email, and interpersonal skills. * Technical Skills: Basic knowledge or eagerness to learn about hydraulics and pneumatics. * Education: High School Diploma; additional education in business or engineering is a plus. * Software Skills: Proficient with CRM systems and Microsoft Office; ready to learn new software. * Attitude: Proactive, with a commitment to learning and professional growth. What We Offer: * Competitive pay with performance bonuses. * Industry experience and spanish bilingual hired at a premium * Health, dental, and vision insurance. * 401(k) with company match. * Paid time off. * Opportunities for training and advancement. Job Types: Full-time, Part-time Pay: $43,000.00 - $65,000.00 per year Benefits: * 401(k) * Flexible schedule * Paid time off * Tuition reimbursement Schedule: * Day shift * Monday to Friday * No nights * No weekends Experience: * Customer Service: 1 year (Preferred) Work Location: In person