Now Hiring - Red Dog’s Roofing - BDC Experience? Take your skills to the next level! in Fitchburg, MA

Full description of the position

Great customer care skills? Let us teach you new techniques and make a difference at a company that values their employees! Apply your customer service experience, along with your great attitude, and we will provide the training for you to be successful in lead generation, sales, and/or marketing! Opportunity for growth within the department or potentially move into another department and role. Learn sales and other valuable skills that will help your advance at Red Dog's Roofing. The department and company is growing, and for the right candidate there is an opportunity to grow with a great team! Receive expert training and mentorship to grow personally and professionally. Be heard, feel valued, contribute ideas, and collaborate with your team to be a part of growing a great company, and positive culture. Help people in your community, by helping them protect their homes. If these goals are important to you, apply today to join our team at Red Dog's Roofing! Benefits & Perks * Flexible schedules * Advancement Opportunities-We want to see you grow & excel! * Mentorship * Essential industry * Additional Benefits for FT employees Overview Join our Customer Care / Call Center team, and provide a great first impression to our customers by being their initial point of contact. Help people by getting them started on the first steps in the home improvement process, assisting people to protect their homes and families. From there you could advance into a sales role, increasing your earning potential! OR, move on to a career in Real Estate, Entrepeneurship, or Management! Responsibilities include: * Answering phone calls * Completing outbound phone calls * Inside sales opportunities * Scheduling appointments * Entering data in our CRM software * Assisting customers with questions and concerns * Completing customer surveys Our team is currently seeking someone motivated to learn and excel for our Call Center position. Prior sales or customer service experience is necessary, and a sales mindset even better. Requirements * Strong communication skills * This individual must be honest, trustworthy, enthusiastic, and a great team player! * Must have a positive attitude and a desire to work hard and exceed expectations. * Must successfully complete a background check Preferred but not required * Customer service or phone center experience * Scheduling and appointment setting experience * CRM software or other database software experience The right candidate must work well in a fast paced environment, and remain organized. This individual must have a positive attitude and be a team player. Having great written and verbal communication skills with the ability to create a positive experience for customers is required. Job Types: Full-time, Part-time Pay: $17.00 - $19.00 per hour Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Shift: * 4 hour shift * 8 hour shift * Day shift Work Location: In person