Now Hiring - GSES - Account Manager/Client Advocate Opportunities – Level I & II in Sacramento, CA

Full description of the position

Are you passionate about making a difference in the lives of others while advancing your career in a mission-driven organization? Our nonprofit organization is hiring Account Manager/Client Advocates at both Level I and Level II to join our dedicated team. Whether you are just starting your journey in client advocacy or have leadership experience and are ready to take the next step, we have an opportunity for you. This role invites you to lead and inspire others in creating a future where dignity, stability, and empowerment are possible for every client, transforming not only their lives but also the community as a whole. Who We Are Founded in 1994, our nonprofit organization has been dedicated to empowering individuals who face challenges with government benefits due to disability, age, or unforeseen life events. At the core of our services, we combine financial stewardship with compassionate support, helping clients achieve independence and dignity. We are not just looking for employees--we are seeking partners committed to shaping a future where every individual is supported on their journey toward financial and personal well-being. Available Positions Level I - Entry-Level Opportunity As a Level I Account Manager , you will play a vital role in supporting clients' financial needs, helping them maintain stability and independence. Reporting directly to the Office Manager, you will: * Manage clients' financial accounts, including creating individualized monthly budgets. * Ensure account accuracy and compliance with Social Security Administration regulations. * Engage directly with clients to address payment issues and maintain service quality. This role is perfect for someone who is highly organized, empathetic, and eager to grow within the field of client advocacy. Level II - Advanced Role with Leadership Responsibilities As a Level II Account Manager/Client Advocate , you will take on an elevated role that blends client advocacy with leadership and strategic contributions. Reporting to the Office Manager, you will: * Oversee a portfolio of clients while mentoring Level I staff to ensure excellence in service delivery. * Lead complex client cases, resolve escalated issues, and advocate for clients with external agencies and stakeholders. * Identify and implement service improvements and assist with policy development. This role is ideal for someone with prior experience in financial account management or social services who is ready to take their leadership skills to the next level. What We 're Looking For For Level I : * Strong organizational skills and attention to detail. * Compassionate approach to client interactions and problem-solving. * Familiarity with Microsoft Office and basic financial management. For Level II : * At least 2-3 years of experience in financial account management, client advocacy, or social services. * Leadership and mentoring experience with a collaborative approach. * Knowledge of Social Security programs, Regional Centers, public benefits, and community resources, such as housing programs. * Advanced problem-solving and communication skills. What You 'll Gain by Joining Us At both levels, you will be part of a supportive, mission-driven team dedicated to transforming lives. Benefits include: * Competitive Pay : * Level I: $20.00 - $23.00 per hour * Level II: $24.00 - $26.00 per hour * Comprehensive Benefits : Health, dental, and vision insurance. * Work-Life Balance : Monday-Friday schedule, 8:00 AM - 4:30 PM, with paid holidays, sick leave and PTO. * Retirement Savings : 401(k) plan * Professional Development : Ongoing training, mentorship, and career advancement opportunities. Join Our Mission-Driven Team If you are ready to embark on a career that combines meaningful service with professional growth, we invite you to apply for the role that matches your experience and aspirations. Together, we can create a future where dignity, stability, and empowerment are possible for every client. Location : Sacramento, CA (in-person) Equal Opportunity Employer : We celebrate diversity and are committed to fostering an inclusive environment for all employees and clients. Apply Today and help us make a difference! Job Type: Full-time Pay: $20.00 - $24.00 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Parental leave * Retirement plan * Vision insurance Schedule: * 8 hour shift * Day shift * Monday to Friday * No weekends Ability to Relocate: * Sacramento, CA 95821: Relocate before starting work (Preferred) Work Location: In person