Now Hiring - mSupply.com - Marketing and Sales Specialist in Tulsa, OK

Full description of the position

Marcone is the leading provider of premium solutions, parts and equipment for professionals serving customers on their appliance parts, HVAC, plumbing and commercial kitchen needs. Headquartered in St. Louis, Missouri, Marcone is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth, know-how across our national footprint and ease of doing business via leading-edge technology, servicers prefer Marcone because we amplify what they do best: take great care of their clients with speed, reliability and accuracy. Learn more about Marcone at [please apply online] Founded in 1920, O 'Connor Company features an impressive list of high- quality product lines to accommodate HVAC dealers needs including comfort, ductless and Geo-Thermal products. We have locations in Kansas City, Wichita, Tulsa, Des Moines, Oklahoma City and Omaha. We do business right and relationships are important to us, because we believe in being a resource and providing the best solution to customers. Our philosophy is that in order to get someone's business you have to earn it and everyone at O'Connor works hard to do just that. Visit our website for additional information about our company. Summary: The Marketing and Sales Specialist is responsible for supporting company sales efforts through effective design, implementation, execution, and measurement for profitable results. Assists with pricing related to product and services, such as price quotes, price increases, price comparisons, and special pricing. This role handles rebates, bill backs, vendor invoicing, utility & vehicle expense tracking, special job quotes, and extended warranties duties. Supervisory Responsibilities: * None Essential Job Duties: Marketing Support * Presents marketing programs to customers that include promotions, flyers, specials, training, and other programs as directed. * Demonstrates proficiency and knowledge in all marketing programs, promotions, and support available from all vendors. * Assists with the annual company Dealer Meeting. * Completes pricing studies as required. * Coordinates purchase of all premiums and incentives. * Monitors company branding and image. * Supports annual marketing plan by providing monthly tracking of promotions and incentives. * Responsible for customer billing and tracking credits related to advertising and marketing. * Contributes to the creation of sales and marketing programs. * Sends customer satisfaction surveys. Customer Interaction * Provides excellent customer service through timely customer interaction, problem resolution or escalation with effective and efficient follow-up. * Addresses customers politely and professionally in a courteous manner, even in situations that may become difficult or tense * Promptly responds to customer inquiries via phone, email, or fax with courtesy in a professional demeanor * Establishes and maintains professional business dealings with customers and vendors at all times * Conducts personal interactions with customers representative of a company with strong, ethical standards * Supports valued business relationships in all dealings with related departments aiming to resolve customer and other issues in a timely manner. Approaches peers and customers with a spirit of positive problem resolution Sales Support * Strategizes and manages the creation and coordination of the monthly sales meeting agenda. * Assists with the selection and coordination of third-party vendors with regard to direct mail, advertising, etc. * Assists with the creation of pricing studies as required. * Orders and stocks dealer materials including literature, decals and other promotional items. * Manages creation and analysis of sales reports for Sales Managers, Territory Mangers, or Presidents. * Supports Territory Managers in their business needs. * Coordinates travel arrangements related to employee travel. * Organizes meetings, contracts, hotel and dinner reservations, food, etc. * Reconciles monthly credit card statement. * Coordinates home shows and display shipment. * Coordinates special events (branch openings, customer appreciation events, etc.) * Performs purchase order entry for credits/billing for vendors. Dealer Support * Supervises the execution of factory tour offerings. * Creates dealer pricing and price sheets. * Processes dealer extended warranties as directed * Processes promotion credits for dealers. * Facilitates company and customer notifications on product recalls, consumer notices, etc. * Assists with Customer Care & TCS sales plan execution. * Monitors utility rebate offers and manages product ratings to meet those rebates. * Manages the processing, tracking and issuing of rebate and travel credits. * Coordinates Dealer Training Program, including communication documents and certificates of completion. Other * Maintains proficiency with company computer systems in aspects related to job, such as data entry, messaging, call logs, data notations, queue updates, batching, or other job & office functions and requirements. * Other duties as assigned. As with any evolving organization, the job description is not designed to cover or contain a comprehensive listing of work activities, duties, or responsibilities. Additional or other duties, responsibilities, assignments, and activities may change or be assigned at any time with or without notice. Preferred Job Requirements * 3 or more years' experience with marketing and related functions. Minimum Job Requirements * High School diploma or its GED equivalent * 1 or more year experience with marketing and related functions. * Demonstrated knowledge of MS Office suite applications (Word, Excel, PowerPoint, Outlook) * Aptitude for mathematical operations and numerical analysis. * Use computers, photocopiers, scanners, phone systems and meeting and virtual platform sharing relative to the needs of the job. * Minimum keyboarding skills of 40 words per minute. Physical Requirements Office / Administrative * 7-10 hours worked per day; up to 40-43 hours worked per week * Bending 1-3 hours per day * Lifting / carrying up to 10 pounds 0-1 hours per day * Reviewing documents 1-5 hours per day * Sitting 3-8 hours per day * Standing 3-6 hours per day * Using close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. * Using fingers, hands, and arms to perform office / computer work 6-8 hours per day * Using hearing to talk, listen, and use phones 1-6 hours per day * Using office equipment - computers, phones, scanners, fax machines - 6-8 hours per day * Walking 3-6 hours per day So, what 's in it for You? * Health care (medical, dental, vision, prescription) available the first day of hire! * 401k with company contribution * Life insurance plus short-term and long-term disability * HSA/FSA options * Paid vacations, holidays, and personal time * Employee Assistance Program * Employee discounts * And much more! We provide equal opportunities for all employees and applicants for employment without regard to sex, age, race, religion, national origin, citizenship status, sexual orientation, gender identification, physical or mental disability, or any service, past, present, or future, in the uniformed services of the United States. All candidates who have received a written offer of employment will be required to undergo background screening and testing for commonly abused controlled substances in accordance with our company's background check and drug testing policy. Motor Vehicle Record checks are also completed for all candidates who have received a written offer of employment to determine insurability for driving a company vehicle as it relates to the position. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. LI-KH1