Now Hiring - Airgas, Inc. - Sales Tax Specialist in Independence, OH

Full description of the position

R[please apply online]5 Sales Tax Specialist (Open) Location: Independence, OH - Rockside Woods Blvd - Management - North BSC How will you CONTRIBUTE and GROW? The Division Sales Tax Specialist is responsible for daily activities related to assisting customers with their tax requests, ensuring accounts are properly coded for the exemption, obtaining properly completed exemption forms, researching and understanding tax laws. As well as assisting in other tasks that result in the protection of audit liability. In particular you will: * Responsible for managing customer account disputes for multiple states and prioritizing to ensure disputes are resolved as efficiently and accurately as possible. * Utilizes research tools and critical thinking to determine the proper taxability of customers and transactions. Uses independent judgment and discretion to evaluate customer taxability status; makes determination against tax guidelines balancing potential liability and customer satisfaction. * Researches, understands, interprets, and communicates sales and use tax laws to both internal and external customers. * Establishes and maintains quality relationships with branch managers, account managers and area sales managers. Involves regional managers and vice presidents when possible, providing clarification and advice to keep them informed of issues and potential liability. * Detailed review of exemption certificates provided by customers in order to substantiate customer exemptions. Maintains all certificates and correspondence. * Reviews customer sales order transactions on a regular basis using existing system reporting. * Creates special instruction buildings in sales tax software (Vertex) to meet customer specific requirements. * Manages effective internal/external client relationships. Proactively interacts with internal and external customers to reduce the amount of new disputes. * Processes tax credits for short pays on invoices due to sales taxes. * Provides vendors with properly executed exemption certificates where applicable. * Special projects and other duties as assigned. ________ Are you a MATCH? * Knowledge of sales tax procedures/laws and accounting principles while not required is beneficial. * Individual must be detailed oriented and highly organized. * Skilled in Google suite applications and Microsoft Office (Word, Excel) as well as a demonstrated ability to utilize financial applications within SAP/ERP software. * Exhibits customer focused behavior such as building positive relationships and strives to understand customer's needs, both internal and external. * Ability to analyze and disseminate large amounts of data. * Ability to deal with difficult situations in a diplomatic and professional manner. * Ability to manage multiple priorities and juggle between divisional, local and Corporate management and demands * Excellent analytical, critical thinking and creative problem solving skills with the ability to make independent decisions based on investigation and judgment as well as ability to discern when to escalate issues. * Excellent oral and written communication and interpersonal skills. * A positive approach and willingness to learn coupled with the ability to work in a team environment. We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program for dependent children. Your differences enhance our performance At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. *Equal Employment Opportunity Information * We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request. Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [please apply online] . California Privacy Notice