Now Hiring - Stoneyard, Inc. - Sales/Office Assistant in Littleton, MA

Full description of the position

Company Overview Stoneyard Inc, located in Littleton, MA is a leading manufacturer of natural stone veneer. Our stone products are highly sought after for both residential and commercial projects by architects, designers, builders, masons, and homeowners nationwide. We are passionate about providing high-quality stone products and delivering exceptional customer service. Summary We are seeking a motivated, versatile, and detail-oriented Sales & Office Assistant to join our growing team. You'll play a crucial role in supporting our sales and administrative operations as the first point of contact for customers, both in person and over the phone. In this position you will focus on providing essential support to our sales representatives, while also handling general office tasks ensuring a smooth and efficient workflow. This is a fast-paced environment where your ability to multitask and prioritize will be essential. Responsibilities Sales & Customer Support * Assist sales representatives with order processing, quote preparation, and customer follow-up. * Respond to customer inquiries via phone, online chat, and email, offering accurate product information and scheduling customer follow ups. * Prepare quotes, process sales orders, and generate paperwork as needed. * Maintain and update customer databases and sales records in CRM software. * Resolve customer inquiries and concerns promptly and effectively. * Provide sample products to customers and assist with packaging online orders. * Help maintain the showroom and product sample library * Coordinate with production and shipping departments to ensure timely order fulfillment and delivery. * Proactively follow up with customers to ensure satisfaction and identify potential sales opportunities. * Build and maintain strong relationships with customers, ensuring a positive and lasting impression. Office Administration * Handle incoming and outgoing mail. * Manage office supplies and inventory. * Perform general office duties, including filing, scanning, and data entry. * Assist with scheduling appointments and coordinating meetings/events. * Generate sales reports and assist in the preparation of sales presentations and marketing materials. * Maintain accurate and up to date inventory records. * Assist with basic accounting tasks and data entry within Quickbooks. Requirements * Associate's or bachelor's degree preferred. * 2+ years of experience in sales, administrative roles, or a related field. * Excellent communication and interpersonal skills, both written and verbal. * Strong organizational and time-management abilities. * Proficiency in Google Suite (Sheets, Docs, Slides) or similar Microsoft Office products (Word, Excel, PowerPoint). * Quickbooks experience is highly valued. * Experience working with a CRM. * Basic understanding of accounting principles is a plus. If you are ready to make a meaningful impact in a dynamic environment, we invite you to apply for the Sales & Office Assistant position at Stoneyard today! Job Type: Full-time Pay: $45,000.00 - $55,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Day shift * Monday to Friday Work Location: In person