Now Hiring - 1 Resource Group Staffing - Parts Sales and Service Coordinator in Hope Mills, NC

Full description of the position

Recruiting a strong Generator Technician leader for an opportunity at a nationally recognized, family-owned company in your area! The position offers a competitive salary, benefits, a work truck, and the ability to expense lunch when visiting customer sites. Generator Technician will be responsible for planning effective work and local travel schedule within the area, diagnose malfunctions; repairs and/or replaces worn and defective parts; installs new assemblies, adjusts devices and controls - to correct malfunctions and to keep machines in operating condition. Your responsibilities will include: * Processing customer orders for parts and coordinating timely delivery. * Responding to customer inquiries and providing information on parts, services, and pricing. * Collaborating with service technicians to schedule and manage service appointments. * Maintaining accurate records of inventory and customer interactions. * Gathering and analyzing customer feedback to improve service operations. * Assisting with the promotion of new parts and service options to customers. Requirements: The ideal candidate will possess: * A high school diploma or equivalent; additional education in business or a related field is a plus. * Previous experience in customer service, preferably in parts coordination or technical support. * Excellent communication skills and the ability to build strong relationships with customers. * Strong organizational skills with attention to detail. * Proficiency in Microsoft Office Suite and familiarity with CRM systems. * A proactive approach to problem-solving and customer service. * A valid driver's license and a good driving record are required. Benefits: Medical, Dental, Vision,401K, PTO