Now Hiring - USA Lab - Front Sales Associate in Livonia, MI

Full description of the position

USA Lab is seeking a friendly, hands-on, and customer-focused Front Sales Associate to join our team. This role is essential to creating a welcoming in-store experience, helping customers find the products they need, and ensuring our retail space is fully stocked and organized. You'll be the face of our storefront--guiding customers, supporting sales, and maintaining product presentation. Responsibilities: * Greet and assist walk-in customers with product selection based on their needs and applications. * Answer customer questions in person and over the phone with professionalism and product knowledge. * Prepare and write accurate in-store sales quotes as needed. * Maintain a clean, organized, and visually appealing sales floor by restocking shelves and ensuring products are labeled correctly. * Monitor inventory levels and coordinate with the warehouse or purchasing team when stock is low. * Process purchases and returns at the front desk/register area. * Resolve minor customer concerns on the spot and escalate when necessary. * Stay up to date with USA Lab products, including new arrivals and technical features. * Support the team in achieving in-store sales goals and delivering a great customer experience. Requirements: * High school diploma required; associate or bachelor's degree preferred. * Prior experience in retail, sales, or customer service is a plus. * Strong communication and interpersonal skills. * Friendly, approachable attitude with a passion for helping people. * Comfortable working on your feet, lifting boxes (up to 50 lbs), and stocking shelves. * Ability to multitask and stay organized in a fast-paced setting. * Basic computer skills for handling quotes, sales entry, and inventory tracking. Job Type: Full-time Pay: $20.00 - $24.00 per hour Benefits: * 401(k) matching * Paid time off Shift: * 8 hour shift Work Location: In person