Now Hiring - Shin-Etsu Chemical Co., Ltd - Professional Services Inside Sales Representative in Akron, OH

Full description of the position

Hourly Monday - Friday * No Cold Calling Duties & Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. * Handle current buying accounts and new account calls that are not budgeted, targeted, or key accounts. * Technical interface with the customers. Aid in product assistance with customer and potential customer applications. Provide notification to customers of specification changes to existing products. * Enter requests into Request Manager (Regulatory, PDR, surveys, etc.). * Provide Safety Date Sheets to customers when requested. * Manage completion of testing on material (this includes new development). * Obtain quote approval from Sales Manager and prepare formal quotes for customer. * Travel to tradeshows once or twice per year. * Modify and/or create forms for use by sales such as quote forms, sample request forms, and other standard company forms. * Attend weekly meetings with manufacturing and communicate meeting notes with Sales Force. * Establish yearly budget and forecasts. Prepare monthly sales reports. * Respond to all customer requests in a prompt and courteous manner. * Enter technical requests into "Request Manager" for respective sales group. * Technical interface between respective sales group and technical group. * Develop the skills necessary to progress to an outside sales role. * Perform other duties as assigned by manager. *Education & Experience: * Bachelor degree in Chemistry, Chemical Engineering, or Business related field required. * Will also consider High School Diploma/GED with 4-6 years' experience in a customer service or inside sales related role. * Minimum of 2-4 years' experience in a customer relations/problem-solving environment (i.e. customer service, inside sales, retail, etc.) and strong computer experience required. Knowledge, Skills & Abilities: * Excellent verbal, written, and interpersonal skills. * Work effectively as a leader within a team environment. * Ability to work independently and be self-motivated. * Ability to properly manage resources. * Ability to take direction and carry out instructions from the manager in an orderly and efficient manner. * Strong problem solving and troubleshooting skills. * Capable of a proactive approach in order to identify or eliminate potential problem areas. * Ability to adapt to changing priorities Work Environment: * This position operates primarily in a professional office environment. * The role routinely uses standard office equipment. P*hysical Demands: * Prolonged periods of sitting at a desk and working on a computer. Shin-Etsu Silicones of America offers traditional benefits such as: Medical (choice of 3 different plan options), dental, vision, life insurance, short- and long-term disability insurance, 401(k) with company match, 10-paid holidays, vacation and personal time off, competitive pay. Additional benefits include: Job stability and security, a safe and clean work environment, a great reputation in the industry as a leading silicone manufacturer, and an exceptional culture. Skills Preferred * Problem Solving * Interpersonal Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Shift: * 8 hour shift * Day shift Work Location: In person