Now Hiring - Storey Kenworthy - ACCOUNT MANAGER - SUPPLY SALES in Des Moines, IA

Full description of the position

About Us: Storey Kenworthy | Workspace is Iowa's largest family-owned office products and furnishings dealership, with offices located across the state (Des Moines, Urbandale, Ames, Cedar Falls, Waterloo, and Cedar Rapids). For over 85 years, and across four generations, the company has provided quality products and services that support its purpose of inspiring and empowering people to work and live better. Job Summary: The Account Manager (Supply Sales - Office Products Division) is responsible for meeting / exceeding individual and Office Products Division sales and gross profit goals by calling on and identifying sales opportunities with new or existing clients over the phone or in person, assessing clients' needs and providing solutions. The AM works to retain customer rates while expanding sales within existing accounts; ensures a positive customer experience is delivered by working closely with clients facilitating their requests and resolving issues; maintains ongoing professional relationships and communications with client accounts and actively prospects for new client opportunities. Essential Job Duties and Responsibilities * Manages an assigned book of business and builds, expands, and solidifies relationships with existing clients. Develops and implements weekly plan, reaching out and contacting existing or recently acquired clients in person or over the phone to maintain / establish relationships and generate ongoing sales. Assesses client needs; provides professional solutions and develops / conducts sales presentations and/or product demonstrations to clients; prepares and presents proposals to clients. Answers questions, working closely with client to close sale. * Promptly responds and attends to client requests triggering sales and/or sales calls. Answers questions, troubleshoots and resolves issues with assistance from internal office product division teams such as but not limited to customer service, supply operations, print & promotional operations, etc. Ensures timelines are met and the customers experience is positive. * Effectively leverages sales promotions / incentives and sample literature to maximize sales. * Actively prospects and secures new client opportunities. * Prepares and submits sales pipeline reports on a timely basis; submits additional reports upon request. * Maintains client and prospect accounts records and enters all activity in the CRM system. * Stays abreast of industry trends and marketplace competition along with office products changes and innovations; leverages data to strategize client communications and presentations for optimizing sales success. * Attends sales training on products including specialty products and sales skills development. * Attends team meetings regarding sales updates, status and progress of sales goals, strategic initiatives, etc. * Ensures all regulatory, compliance and transparency requirements are met and complies with all internal policies. * Regularly attends (at least monthly) Chamber or similar business networking events to prospect for new clients, along with nurturing existing relationships. * Other duties as assigned. Educational / Experience Requirements: Associates degree in business or related field with a minimum of one years' sales experience or equivalent combination of education and experience; Bachelor's degree preferred; experience in account management and customer retention preferred; office products sales experience and/or industry knowledge preferred; must have valid driver's license.