Now Hiring - Secur-Serv - Client Relationship Manager in Des Moines, IA

Full description of the position

Secur-Serv is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries. Secur-Serv is headquartered in Omaha, NE, and able to service our customers throughout the continental United States and Canada. Why Secur-Serv? Join Secur-Serv because we are committed to professional and personal growth, working with employees to develop a defined career path and helping them achieve their career goals with internal and external training and tuition reimbursement. We empower our employees to innovate and be a part of solutions that improve processes, systems, and transformation. We recognize and provide an environment where each and every employee can make an impact. * We have a generous benefits package for our full-time employees, which includes a copay medical plan option, HSA medical plans with employer contributions to your HSA Account, dental, vision, company-paid life insurance, and company-paid short- and long-term disability coverage. * Plan for your future with Secur-Serv's 401K savings plan with a generous company match. You are vested on your first day of eligibility in the plan. * Participate in our company wide well-being program that also serves to lower your annual health insurance premiums. * Explore new education and training opportunities with our Tuition Reimbursement Plan which covers up to $5,250, or use our LinkedIn Learning platform to develop your skills and career. This is a remote, work-from-home position, and all qualified candidates are encouraged to apply in the continental U.S., with the exception of candidates from Colorado, California, Washington, Maryland, Hawaii, and New York. Ideally we are looking for candidates in IA, NE, MO, or KS. POSITION SUMMARY The Client Relationship Manager in our Sales Department is an enthusiastic, high performing individual with experience selling technology and/or other services. This position is responsible for growing relationships, managing a book of business and proactively reaching out to ensure client satisfaction/retention while continuously up-selling and cross-selling products/services within assigned MM/SMB accounts. ESSENTIAL RESPONSIBILITIES * Build long term relationships with clients and key personnel within each assigned MM/SMB account. * Present, promote and sell products/services to client base * Meet or exceed sales goals * Manage, renew, and renegotiate terms with existing clients * Conduct needs analysis to gain a greater understanding of the client and their business. * Conduct business reviews to ensure client understands status of account and are satisfied with their products and services. * Become a business partner by understanding client's goal/concerns and how our products and services can address our client's needs. * Achieve client relationship target and KPIs as created by the VP of Sales * Escalate and resolve areas of concern as raised by clients * Participate in regional marketing events in territory. * Participate in sales training and sales meetings as necessary. * Study competition to find new ways to retain customers * Collaborate with internal teams (e.g. sales, engineers, management) to address customers' needs. * Demonstrate good judgment pertaining to expense control. * Work with all facets of the organization to help meet our defined corporate objectives. REQUIREMENTS * Bachelor's degree (B. A.) from a four-year college or university; or minimum 4 years related experience and/or training; or equivalent combination of education and experience * Strong communication and interpersonal skills and an ability to build and maintain relationships with clients * Experience selling technology in the community banking vertical preferred * Excellent selling, effective communication and negotiation skills * Previous account management experience * Must be self-motivated, flexible, and able to manage numerous accounts * Strong business acumen * Active listening and strategic thinking skills * Enthusiastic, passionate and positive * Successful sales experience in the technology industry * Proficient in Microsoft Office with an aptitude to learn systems * Aggressive self-starter Strategic thinker * Current Driver's License and a willingness to travel to meet with clients PREFERRED SKILLS/EXPEREIENCE * Knowledge of Salesforce WE ARE AN EQUAL OPPORTUNITY EMPLOYER. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our People Department by emailing [please apply online] or calling 402.[please apply online]. EEO is the law. To review your rights under Equal Employment Opportunity please visit: [please apply online] Yp8GQyF4PD