Now Hiring - JM Family Enterprises, Inc. - JM Lexus - Sales Manager in Margate, FL

Full description of the position

JM Lexus is currently seeking top talent as a Sales Manager. We invite you to join us as we transform the South Florida luxury automotive industry! As a new Associate, you will be an integral part of delivering the JM Lexus customer experience. Imagine working in a negotiation-free environment, where you will serve as our guest's single point of contact managing the entire sales process from beginning to end while providing a seamless, transparent, personalized experience that will delight our customers. Responsibilities: * Customer Experience: Delivering our world class JM Lexus experience of seamlessness, transparency, delight, and personalization by having passion for our Lexus customers. * Greeting our Customers: Delivering our JM Lexus greeting and creating expectations for a transparent, seamless, negotiation-free experience. * Facilitating and Managing the Sales Process: Conducting the initial needs assessment with our guest, initiating the appraisal process with the Team Leader, assisting our guest in selecting a vehicle, assisting in the test drive process, presenting Finance and Insurance options, providing feedback on trade value to our guest, initiating all deals in our in-house technology (CRM), offering vehicle accessory options and completing all transactions. * Delivery/Follow up: Completing the delivery checklist via tablet, completing the data entry process for delivery, acclimating our guest to the functions and benefits of the vehicle they purchased, going over the vehicle technology with the guest. Scheduling the first service appointment, if applicable. After sale, following up and setting the expectation for our JM Lexus Survey. * Cultivating your Business: Managing customer leads, making outbound calls to bring in new business. * Ongoing Training and Professional growth: Completing ongoing regulatory dealership certification, training on Finance and Insurance Compliance, attending skill building training, completing Lexus sales and delivery certifications, attending all JM Family required training. * Supporting our Team Culture: Exemplifying and living our JM Family values and helping keep our culture strong. Working, communicating and cooperating as a team to achieve organizational goals and objectives. Qualifications: * High School Diploma or equivalent * Minimum of 2 years of Sales and/or Customer Service experience preferred * Car experience is not necessary * Valid driver's license required * Willing and able to provide exceptional customer service * A motivated, career oriented individual excels quickly in our culture and environment * Outstanding communication skills, both written and verbal; must be able to effectively present products and services to our guests * Must have proficient user knowledge of Apple, Windows and/or Samsung technology/products (i.e. iPad, Surface tablet). * Must be able to represent and adhere to our core values of Communication, Cooperation, Consideration, Accountability, and Innovation * Comfortable with multitasking and working in a fast paced environment * Have a curious mind and the natural ability for questioning processes and identify inefficiencies in the sales process * Professional appearance required at all times * Must be able to be flexible regarding work schedules, including nights and weekends LI-ME1 This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary. JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law. DISABILITY ACCOMMODATIONS If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family's Talent Acquisition department at [please apply online] for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.