Now Hiring - UCS Forest Group - Professional Services Customer Experience Representative (Sales Trainee) in Salt Lake City, UT

Full description of the position

Why you will love Sierra Forest Products: We are North Americas premier distributor of globally sourced specialty forest products. That means our products are not only sustainably sourced, but we are building a workforce for the future. We stand proudly for our people and support their success through career advancement and development. From Innovation, diversity, equity & inclusion, we also strive to do what's best for our people, customers, and communities. The impact you will have: As a Customer Experience Representative for Sierra Forest Products, you will have the opportunity to expand your skillset and enhance our overall customer experience. What you will do: * Deliver exceptional and quality customer service to existing customers and clients. * Handle inbound sales inquiries and customer inquiries. * Process and enter sales orders. * Resolve order-related issues (delays, credits, and returns). * Collaborate with cross function teams (logistics, warehouse, and purchasing to ensure overall operational success). * Actively sell and grow an existing account base. * Become a brand ambassador with a comprehensive knowledge of our products and specifications. * Provide overall sales support to the outside sales team. What you bring to the table: * Driven, positive and energetic individual. * Ability to resolve problems and conflicts as they occur. * Proven experience in sales and/or the building products industry. * Passion for relationship building. * Ability to work in a fast paced, team driven environment. * Hard working and entrepreneurial. Why people love working here: * Comprehensive benefits. * Work life balance and no weekend work. * We offer meaningful work and opportunities for career growth. * Our team members have 1 paid volunteer day per year to give back to a cause of their choice. * We offer an opportunity to build and grow a career in the wood distribution industry. * 401K plan to help save for your future! * Employee Recognition Program. * Tuition assistance. * And so much more! Not sure if you qualify? Think about applying anyway: We understand that not everyone brings 100% of the skills and experience for the role. At Sierra Forest Products we welcome all workplace experiences and backgrounds. Whether you are new to Lumber Products, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.