Now Hiring - MiTeGen, LLC - Scientific Sales - Account Manager in Ithaca, NY

Full description of the position

Company Overview MiTeGen is a leader in the design, manufacture, and distribution of innovative products for crystallization, crystallography, and X-ray diffraction. Our commitment to applying advanced concepts from physics enables us to solve practical challenges in various scientific fields, serving customers across more than 40 countries. Summary About MiTeGen: MiTeGen is a leading provider of innovative solutions that empower researchers in academia and industry to advance their work in X-ray crystallography, cryogenic electron microscopy (cryo-EM) and other scientific techniques. We are dedicated to delivering high-quality products and exceptional support to enable groundbreaking discoveries. Position Summary: MiTeGen is seeking a highly motivated and results-oriented Scientific Sales - Account Manager to join our growing team. This role will be instrumental in expanding our market presence and driving sales of our products and services to researchers utilizing X-ray crystallography and cryo-EM. The ideal candidate will possess a strong scientific background, excellent communication skills, and a passion for building and maintaining strong customer relationships. Key Responsibilities: * Account Management: * Develop and maintain strong, long-term relationships with existing and new customers in academic institutions, research institutes, and pharmaceutical/biotechnology companies. * Serve as the primary contact for assigned accounts, understanding their needs and providing tailored solutions. * Proactively assist customers to help improve work in the lab and ensure high levels of customer satisfaction. * Manage and grow existing accounts by identifying opportunities to utilize the technologies we offer or to develop customized solutions. * Sales and Business Development: * Identify and qualify new leads within the target market. * Develop and execute strategic sales plans to achieve sales targets and expand market share. * Conduct market research to identify emerging trends and opportunities in X-ray crystallography and cryo-EM. * Attend scientific conferences, trade shows, and industry events to network and promote MiTeGen's products and services. * Prepare and deliver compelling sales presentations and product demonstrations. * Negotiate and close sales contracts. * Technical Expertise: * Develop a deep understanding of MiTeGen's products and their applications in X-ray crystallography and cryo-EM. * Stay up-to-date on the latest advancements in structural biology and related fields. * Collaborate with the technical team to provide customer feedback and contribute to product development. * Collaboration: * Work closely with marketing to develop and execute campaigns. * Collaborate with the technical team to solve customer issues and develop custom solutions. * Provide feedback to management on sales, customer trends, and key performance indicators. * Maintain accurate records of sales activities and customer interactions in the CRM system. Qualifications: * Bachelor's degree in biology, chemistry, biochemistry, or a related scientific field (Master's or Ph.D. preferred). * Experience with X-ray crystallography or cryo-EM techniques is highly desirable. * Proven track record of success in sales or account management, preferably in the life sciences or scientific instrumentation industry. * Excellent communication, presentation, and interpersonal skills. * Ability to prioritize, streamline, and execute a large number of tasks in a timely and effective manner * Strong analytical and problem-solving skills. * Ability to work independently and as part of a team. * Proficiency in CRM software and Microsoft Office Suite. * Ability to travel. Benefits: * Paid Time Off & Holidays * Opportunity to work with cutting-edge technology and contribute to groundbreaking research. * Collaborative and supportive work environment. * Opportunities for professional growth and development. Position Type: Full-Time, In-person/Hybrid Location: Ithaca, NY Job Type: Full-time Pay: $55,120.00 - $87,354.00 per year Benefits: * Flexible schedule * Paid time off * Parental leave Schedule: * Monday to Friday Work Location: Hybrid remote in Ithaca, NY 14850