Now Hiring - Buckeye Broadband - Account Executive - Buckeye Businesss in Northwood, OH

Full description of the position

Buckeye Broadband is the leading provider of High-Speed Internet, Cable TV, and phone services in northwest Ohio and southeast Michigan. Our 600+ employees are committed to excellence and innovation, and are encouraged to volunteer in their local communities in which we live and provide service. Buckeye Broadband offers an inclusive total rewards package, which includes the following benefits for all full-time employees: * Competitive Pay * Comprehensive Health Benefits * 401K Retirement Savings * Paid Time Off * Discounted Cable and Internet (Within Service Area) * Career Development * Wellness & Fitness Programs * Community Involvement Opportunities JOB SUMMARY * The Account Executive is responsible for business development by selling Buckeye Broadband Business Class products and services, by generating new business leads and achieving or exceeding a predetermined monthly revenue goal by representing the small to mid-size business segments. * The Account Executive is required to ensure the execution of the sales program and the fulfillment of the company's sales, operations, and development objectives. * The Account Executive reports to the Director, Business Class Operations. * There are no direct reports to this position. ESSENTIAL JOB FUNCTIONSThe Account Executive is accountable for: * Driving business growth by: * Identifying, contacting and building relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain face-to-face appointments; * Determining customer needs and designing a tailored, cost effective solution and sales plan for each account using a consultative approach; * Making sales presentations to customers by using selling techniques to leverage the position of BBBC and promote the products and services we offer; * Creating quotes that actively depict BBBC's value proposition and its competitive differentiation in comparison to the customer's current service provider; * Leading negotiations, coordinating the decision-making process and overcoming objections to close the sale. * Maintaining business relationships and become customer's trusted advisor by: * Building and strengthening relationships with existing customers by providing quality customer service, developing future business opportunities, and gaining referrals; * Researching current accounts to determine if customer is maximizing our products and services, determine a cost effective solution to help solve business challenges and effectively communicate BBBC's value proposition; * Acting as the customers' advocate within the Business Class organization; * Maintaining accurate and timely orders, service qualifications and any necessary paperwork that is relevant to the sales process; * Maintaining customer database by recording all activities, transactions, and communications with customers. * Exercising independent judgement and discretion in the performance of duties and meeting customer expectations by: * Meeting and/or exceeding sales objectives and monthly revenue quotas, and building new revenue by selling telecommunications products and services to small and mid-market (SMB) accounts; * Remaining current on technical information regarding products and services as well as the competitive landscape; * Working on special projects or assignments as assigned by business class management; * Attending weekly department meetings to confirm project expectations & deadlines; * Working as a member of the team to meet the performance standards of Business Class Operations; * Following and enforcing the Company's policies and procedures, including the EEO guidelines and safety, at all times; * Performing any miscellaneous department duties as needed. JOB REQUIREMENTSEducation and Experience * High school diploma or GED - required * Associates degree - preferred * Previous experience with quota-based sales - required * Telecom business-to-business sales experience - strongly preferred * Advertising or marketing sales experience - preferred * Strong working knowledge of Microsoft Office programs, specifically Office, Excel, Word, and Outlook - required BCI and its operating companies will provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetic information, ancestry, disability, or veteran or military status. " Job Type: Full-time Benefits: * Employee assistance program * Employee discount * Flexible spending account * Health savings account * Life insurance * Parental leave * Professional development assistance * Referral program * Retirement plan * Tuition reimbursement Schedule: * Monday to Friday Work Location: In person